Project Manager

Daxko; Northern (KY); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Flexible paid time off

Health insurance options

401(k) matching

New-Parent Paid Leave

Casual work environments

Flexible work - remote & hybrid

Job summary

Daxko is seeking a Project Manager to lead implementation of our software solutions for new customers, managing the experience from kickoff to launch. You will coordinate multiple projects, align customers with internal teams, and ensure a smooth path to go-live with a defined implementation framework.

You will work closely with customers and internal teams, keep documentation current, escalate issues early, and travel to client sites as needed.

Qualifications

• Experience in project management or implementation with a customer-facing focus.
• Strong organizational skills and attention to detail across multiple projects.
• Clear, confident communication with customers and internal teams.

Responsibilities

• Own end-to-end implementation for small and mid-size projects from kickoff to launch.
• Launch each assigned customer within four months of project start.
• Run weekly check-ins with customers and internal teams to report status and flag risk early.
• Partner with the ETL Data team to support customer data analysis and resolve questions.
• Keep project documentation current and useful for relied-upon teams.
• Escalate problems early, with context, so they’re resolved promptly.
• Travel to customer sites as needed (about 25% of the time).

Skills

Project management

Communication

Organization

Problem solving

Self-direction

Education

Bachelor's degree

CAPM certification

Job description

The Project Manager leads implementation of Daxko's software solutions for new customers, owning the experience from kickoff to launch. You'll manage multiple projects at once, keep customers and internal teams aligned, and make sure every client gets a smooth path to going live. This role follows Daxko's established implementation methodology, so you'll have a clear framework to work within while bringing your own judgment to each project.

What you'll do

• Own end-to-end implementation for small and mid-size customer projects, from kickoff through launch
• Launch each assigned customer within four months of project start
• Run weekly check-ins with customers and internal teams to report status and flag risk early
• Partner with Daxko's ETL Data team to support customer data analysis and resolve data questions
• Keep project documentation current and useful for the teams relying on it
• Escalate problems early, with context, so they get solved before they grow
• Travel to customer sites as needed (about 25% of the time)

What you'll bring

• 1 to 2 years of experience in project management, implementation, or a related customer-facing role
• Strong organizational skills and the ability to manage multiple projects without losing detail
• Clear, confident communication with both customers and internal teams
• A problem-solving mindset: you can size up a complex issue, weigh options, and act
• Comfort self-directing and prioritizing your own workload

Nice to have

• Bachelor's degree in Business, Computer Science, or a related field
• CAPM certification

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. These benefits are only for our full-time team members.

Some of our favorites include:

• Flexible paid time off
• Affordable health, dental, and vision insurance options
• Monthly fitness reimbursement
• 401(k) matching
• New-Parent Paid Leave
• Casual work environments
• Flexible work - remote & hybrid

All your information will be kept confidential according to EEO guidelines.

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