Project Manager

InterSources Inc; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

InterSources Inc. is seeking an experienced Project Manager to lead enterprise mobile device refresh projects, including iPhones and iPads, ensure compliance, and coordinate with multiple client departments from planning through deployment.

This onsite role focuses on the State of Good Repair (SOGR) Device Replacement/Upgrade initiative, overseeing inventory, staging, scheduling, vendor coordination, and ServiceNow activities to deliver on time and within scope.

Qualifications

• Experience managing enterprise mobile device refresh programs.
• Ability to coordinate across IT, procurement, and business units.
• Familiarity with IT security and compliance standards.
• Strong communication and risk management skills.

Responsibilities

• Manage enterprise mobile device refresh projects from planning to completion.
• Coordinate with client departments to assess inventories and replacement needs.
• Develop detailed deployment schedules and status reports.
• Oversee procurement, receipt, inventory, staging, and deployment of devices.
• Ensure devices are configured, asset-tagged, and documented in systems.
• Coordinate with IT, MDM, service desk, procurement, and vendors.
• Track progress, risks, issues, dependencies, and deliverables.
• Transition completed projects into ongoing operations.

Skills

Project management

Stakeholder coordination

Vendor coordination

Mobile device deployments

IT security & compliance awareness

Tools

ServiceNow

Excel

MDM awareness

Job description

Fully onsite position: Local candidates only

We are seeking an experienced Project Manager to support various enterprise-level technology projects involving mobile devices, including cell phones, iPads, and related accessories.

One of the primary initiatives is the State of Good Repair (SOGR) Device Replacement/Upgrade Project, a large-scale technology refresh initiative focused on replacing or upgrading iPhones and iPads that are more than five (5) years old or are no longer compatible with current operating system requirements.

The Project Manager will be responsible for managing projects from planning through completion, coordinating with various departments across the client to assess existing device inventories, develop detailed replacement and deployment plans, and ensure that all devices meet current IT, security, and compliance requirements.

The PM will oversee the logistics and execution of device deployments, including inventory management, device staging, user coordination, scheduling, vendor coordination, ServiceNow activities, and tracking project deliverables through completion.

Key Responsibilities

• Manage enterprise-level mobile device refresh and replacement projects from planning through completion.
• Coordinate with client departments and stakeholders to assess device inventories and determine replacement requirements.
• Develop and maintain detailed project schedules, deployment plans, milestones, timelines, and status reports.
• Coordinate the procurement, receipt, inventory, staging, configuration, and deployment of mobile devices and related accessories.
• Ensure devices are properly configured, documented, asset-tagged, and entered into the appropriate systems.
• Coordinate with IT, Mobile Device Management (MDM), Service Desk, Asset Management, Procurement, vendors, and business stakeholders to resolve issues and maintain deployment schedules.
• Manage device lifecycle activities, including receipt, staging, assignment, deployment, replacement, return, and disposition.
• Monitor project progress and identify risks, issues, dependencies, and potential delays.
• Develop and implement mitigation strategies to keep projects on schedule.
• Track inventory, deployment status, user participation, device returns, outstanding activities, and project deliverables.
• Reconcile inventory and deployment information across multiple systems and data sources.
• Maintain accurate project documentation, trackers, reports, and status updates.
• Communicate project status, risks, issues, dependencies, and required actions to leadership and stakeholders.
• Ensure project activities remain within scope, schedule, budget, and established IT, security, and compliance standards.
• Coordinate with vendors and internal teams to resolve shipment, inventory, device, and deployment issues.
• Support the transition of completed projects into normal day-to-day operational processes.
• Identify opportunities to improve deployment, inventory, tracking, and project-management processes.