Project Manager

Apogee Architectural Metals; Monett (MO); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive Benefits Package (Medical,

Dental, Vision, Life, Disability)

401(k) with employer match

Employee Stock Purchase Plan

Paid Time Off

Paid Holidays

Tuition Reimbursement Program

Employee Assistance Program (EAP)

Wellness Program

Training and Career Progression

Job summary

Apogee Architectural Metals, a segment of Apogee Enterprises, seeks a Project Manager for Client Services to lead assigned projects from pre-award through completion, ensuring client satisfaction and adherence to margins and processes. You will coordinate with multi-site teams and manage communications with stakeholders.

The role requires an associate degree and/or 5+ years of PM experience in manufacturing, with strong ERP, Excel, and MS Office skills, and the ability to build trusted client

Qualifications

• Education: Associate degree and/or 5+ years project management experience.
• Experience in managing projects in a manufacturing environment is preferred.
• Continuous Improvement (CI) training is a plus.

Responsibilities

• Customer focused service and proactive client communication to understand needs and provide solutions.
• Review purchase orders and estimates, ensuring information is accurate and actionable.
• Coordinate information requests and track project milestones to ensure on-time completion.
• Maintain order files and ensure compliance with company policies and procedures.

Skills

Customer service

Time management

Verbal & written communication

Negotiation

Problem solving

Teamwork

Education

Associate degree

Tools

ERP software

Microsoft Office Suite

Shop drawings interpretation

Job description

Apogee Architectural Metals Apogee Enterprises, Inc. (NASDAQ: APOG), founded in 1949 and headquartered in Minneapolis, MN designs and delivers architectural products and services that enclose and enhance commercial buildings. www.apog.com Apogee Architectural Metals is a segment of Apogee specializing in aluminum framing, windows, storefront, curtainwall, and entrance systems. We provide integrated capabilities, including design, engineering, extrusion, finishing, fabrication and assembly, across North America. Through our brands including Alumicor, EFCO, Linetec, Tubelite, and Wausau, we deliver quality, consistency, and value-added services throughout our portfolio.

Position Summary The Project Manager for Client Services is responsible for managing assigned projects from pre-award through full life cycle, execution of scope commitments, post-award activities, providing timely client service communication both verbal and written to stakeholders and is to follow project specific sold margins and processes. Projects may have multiple Architectural Metals series products from different locations ranging from small to large in scale with low to high-risk commitments.

Key Responsibilities

Customer Service

• Customer focused, prioritizing client needs and understanding their preferences, providing a personalized and memorable experience.
• Actively listen, resolving client problems by taking ownership and following up through completion.
• Understand client/project needs and explain requirements/ solutions needed.
• Create meaningful interactions that solve problems, build trust and forge lasting client relationships.
• Provide concise and actionable information to internal and external clients.
• Proactive in reaching out to clients concerning issues i.e. backorders, schedule moves, upcoming approvals.

Order Planning / Processing

• Review purchase orders to estimates, ensuring all information is executable and accurate.
• Coordinate and track requests for information (RFI's) as required to maintain completeness and accuracy of project information.
• Coordinate and track project scope alternates through change orders to ensure material and services provided are billable and collectable.
• Coordinate completion of all Architectural Metals order processing milestones to ensure on time completion of orders.
• Produce and understand schedule of values as required.

Load Planning / Logistics

• Assist manufacturing and shipping as needed.
• Provide verbal or written correspondence of all schedule revisions and back orders to client.
• Develop material and delivery sequence if required to meet client expectations.

Compliance/Process/Procedures

• Maintain order files per established guidelines and naming structures.
• Follow Architectural Metals process and procedures to ensure compliance with established company policies.

Experience & Skills

Education: Associate degree and/or 5+ years project management experience. 5+ years' industry experience is preferred. Experience: Experience in managing projects in a manufacturing environment is preferred Continuous Improvement (CI) Training is a plus. Commercial Construction experience is a plus. Resolving client concerns.

Required Skills

• Customer service skills.
• Time Management.
• Thorough knowledge of ERP software.
• Microsoft Office Suit (Outlook, Power Point, Word, Excel, Teams) with high emphasis on Excel.
• Good verbal and written communication skills, active listener Ability to work independently and as part of a team.
• Communicates information that is accurate, objective, and fact-based.
• Negotiation skills.
• Conflict management skills.
• Problem solving skills.
• Ability to develop project specific timelines showing milestones needed to meet client expectations.
• Ability to develop project specific tasks to include plans to eliminate potential risks.
• Ability to read shop and fabrication drawings.
• Knowledge of product testing and performance requirements.

Work Environment/Travel Requirements Occasional travel related to other sites / corporate / project sites - Less than 25%.

Physical Requirements Ability to work in both office and manufacturing environments. Lift up to 10 lbs.

Our Benefits

• Competitive Benefits Package for employees and their dependents (Medical, Dental, Vision, Life, Disability)
• Incentive Plans 401(k) with employer contribution and match
• Employee Stock Purchase Plan with employer match
• Paid Time Off (Vacation and Sick Time)
• Paid Holidays
• Tuition Reimbursement Program
• Employee Assistance Program (EAP)
• Wellness Program
• Training and Career Progression

Apogee and our brands are an Equal Opportunity Employer. By definition, Apogee means "highest point." It's no coincidence that it's also the name of our company. For over 70 years it is a name that has inspired and driven us to achieve a higher level of excellence in all we do. We are not satisfied with the status quo. We aim higher, think bigger, and endeavor to create even more value for every Apogee stakeholder. We strive to create peak value. Apogee is a leader in architectural products and services. Our glass and aluminum window, storefront and curtainwall systems make buildings look great, reduce energy consumption, and protect occupants and property. Our highly skilled team designs glass and metal building façades, completes massive orders for skyscrapers on time, and manages complex window, curtainwall and storefront installation projects. We are also a leader in the protection and conservation of all things framed and displayed. Our Tru Vue business provides high-performance glass and acrylic products for the custom framing, fine art, and technical glass markets. Apogee Enterprises, Inc. and our brands are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status or any other characteristic protected by state or federal law.