Project Manager

Paycom - ATS; Milford Mill (MD); Remote; USD 70,000 - 85,000; Full time

Job summary

RELI Group is seeking an experienced Operations Manager for a remote role based in Windsor Mill, MD. You will oversee day-to-day activities and drive performance across teams to deliver efficient business results.

The role requires a Bachelor’s degree and proven leadership, strong analytical and communication skills, and proficiency with MS Office and reporting tools. RELI Group offers diverse benefits and opportunities to contribute to government-focused programs.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, Management, or a related field preferred.
• Demonstrated experience managing teams, processes, and operational performance.
• Strong analytical, organizational, problem-solving, and decision-making skills.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office, reporting tools, and business/operations management systems.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Manage day-to-day operational activities to ensure efficient and effective business performance.
• Develop, implement, and improve operational processes, procedures, and workflows.
• Lead, coach, and support employees while establishing performance expectations and accountability.
• Monitor operational KPIs, productivity, quality, costs, and service levels and provide regular performance reporting.
• Identify operational challenges and develop corrective actions and continuous improvement initiatives.
• Ensure compliance with company policies, regulatory requirements, safety standards, and internal controls.
• Manage operational budgets, expenses, purchasing, and resource utilization as appropriate.
• Investigate operational issues, resolve escalated problems, and implement preventive measures.
• Maintain accurate documentation, reports, records, and standard operating procedures.
• Support strategic planning and organizational initiatives by translating business objectives into operational plans.
• Analyze data and trends to identify opportunities for cost reduction, efficiency improvements, and increased customer satisfaction.
• Promote a culture of accountability, collaboration, safety, quality, and continuous improvement.

Skills

Leadership

Analytical skills

Communication skills

MS Office proficiency

Multi-tasking

Education

Bachelor’s degree in Business Administration / Operations Management / Management

Tools

Microsoft Office Suite

Reporting tools

Operations management systems

Job description

Job Details: Job Location: Remote - Windsor Mill, MD, Position Type: Full Time, Education Level: 4 Year Degree, Salary Range: $70000.00 - $85000.00Salary

About Us:

At RELI Group, our work is grounded in purpose. We partner with government agencies to solve complex challenges, improve public health, strengthen national security, and make government services more effective and efficient. Our team of over 500 professionals brings deep expertise and a shared commitment to delivering meaningful outcomes. Behind every solution is a group of experts who care deeply about impact—whether we’re supporting data-driven decisions, modernizing systems or safeguarding critical programs.

Responsibilities:

• Manage and oversee day-to-day operational activities to ensure efficient and effective business performance.
• Develop, implement, and improve operational processes, procedures, and workflows.
• Lead, coach, and support employees while establishing performance expectations and accountability.
• Monitor operational KPIs, productivity, quality, costs, and service levels and provide regular performance reporting.
• Identify operational challenges and develop corrective actions and continuous improvement initiatives.
• Ensure compliance with company policies, regulatory requirements, safety standards, and internal controls.
• Manage operational budgets, expenses, purchasing, and resource utilization as appropriate.
• Investigate operational issues, resolve escalated problems, and implement preventive measures.
• Maintain accurate documentation, reports, records, and standard operating procedures.
• Support strategic planning and organizational initiatives by translating business objectives into operational plans.
• Analyze data and trends to identify opportunities for cost reduction, efficiency improvements, and increased customer satisfaction.
• Promote a culture of accountability, collaboration, safety, quality, and continuous improvement.

Qualifications:

• Bachelor’s degree in Business Administration, Operations Management, Management, or a related field preferred.
• Demonstrated experience managing teams, processes, and operational performance.
• Strong analytical, organizational, problem-solving, and decision-making skills.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office, reporting tools, and business/operations management systems.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications:

• Experience with process improvement methodologies such as Lean, Six Sigma, or continuous improvement.
• Experience managing budgets, KPIs, vendors, and cross-functional projects.
• Strong leadership and change-management experience.
• Experience with data analysis and operational reporting.

EEO Employer:

RELI Groupis an Equal Employment Opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

HUBZone:

We encourage all candidates who live in a HUBZone to apply. You can check to see if your address is located in a HUBZone by accessing theSBA HUBZone Map.

The annual salary range for this position is $70,000 - $85,000.

RELI Group provides a variety of additional benefits to its employees.