Engagement Type
Contract
Responsibilities
The PMO Support Specialist will:
- Update, maintain, and publish PMO documentation that supports IT project managers and ITD staff.
- Manage and maintain SharePoint Online document libraries to ensure accuracy, accessibility, and proper governance.
- Develop, coordinate, and deliver training (in-person and virtual) for agency IT project managers and supporting staff, including creation of training materials and user documentation.
- Serve as a risk manager for Commonwealth-level IT projects, providing guidance on risk identification, mitigation planning, and escalation procedures.
- Support recurring cadenced reporting using Excel and Power BI, ensuring data accuracy and meaningful insights.
- Provide oversight and guidance to projects in the Planning phase to ensure readiness for execution.
- Ensure projects in execution follow established governance structures, including meeting cadence, reporting, metrics tracking, risk and issue management, and quality assurance.
- Review project plans to ensure inclusion of required components such as tasks, schedules, risk identification, resource allocation, checkpoints, and status reporting.
Knowledge, Skills, and Abilities
- Knowledge of project management methodologies, PMO standards, and governance frameworks.
- Knowledge of SharePoint Online document organization, permissions, and content management best practices.
- Knowledge of instructional design principles and effective training development techniques.
- Strong skills in publishing professional documentation, maintaining organized repositories, and supporting PMO processes.
- Skill in developing and delivering training to audiences with varying levels of project management experience.
- Skill in performing risk assessments and communicating risk posture.
- Skill in preparing data-driven reports and visualizations using Excel and Power BI.
- Ability to evaluate project readiness during Planning and provide guidance to project managers.
- Ability to monitor governance compliance throughout project execution.
- Ability to review project plans for completeness and collaborate with teams to address gaps.
QUALIFICATIONS
- The candidate should have 15 years of overall IT experience. Experience with technology infrastructure is preferred. Application Development experience is a plus.
- The candidate must have a minimum of 10 years of experience.
- The candidate should be proficient in MS Office tools such as Microsoft Project, Visio, and excel.
- The candidate should possess training and documentation experience.
- PMP or ACP Certification through PMI or Qualified under Commonwealth of Virginia
Qualification Standards for IT Project Managers.
Skill Required/Desired Amount of Experience
Large Project Management Required 10.0 Years Documentation creation experience Required 5.0 Years Project Management Tools Required 10.0 Years Training experience Required 5.0 Years SharePoint document management, indexing, and organization experience. Required 3.0 Years Experience in IT Risk Management as a risk manager Required 8.0 Years VITA CTP Highly desired 1.0 Years Proposal Development/Business Writing Highly desired 10.0 Years PMP, ACP or Qualified under Commonwealth of Virginia Qualification Standards for IT Project Managers for Category 4 Projects. Highly desired 8.0 Years
Skills :
Large Project Management,Documentation creation experience,Project Management Tools,Training experience,SharePoint document management,indexing,and organization experience.,Experience in IT Risk Management as a risk manager,VITA CTP,Proposal Development/Business Writing,PMP,ACP or Qualified under Commonwealth of Virginia Qualification Standards for IT Project Managers for Category 4 Projects.