Project Manager

Universal Logistics Holdings, Inc.; Madison (WI); On-site; USD 70,000 - 100,000; Full time

Job summary

Logistics Insight Corporation (LINC), a subsidiary of Universal Logistics Holdings, seeks a Project Manager to support the launch and implementation of a new customer operation in Madison, WI. You will coordinate startup activities, work cross-functionally with internal teams and the customer, and ensure a successful operational launch through hands-on project management.

The role focuses on coordinating timelines, staffing, training, systems setup, risk management, and post-launch stabilization

Qualifications

• Bachelor’s degree in a related field.
• 3+ years of project management or startup experience.
• Strong organizational and time management skills.
• Excellent communication and stakeholder management.

Responsibilities

• Lead startup and launch activities for new customers.
• Develop project timelines and action plans.
• Coordinate cross-functional teams across departments.
• Track progress, manage risks, and drive accountability.
• Facilitate project meetings and report status.
• Support post-launch stabilization and transition.

Skills

Project management

Logistics

Cross-functional coordination

Communication

Time management

MS Office

Education

Bachelor's degree

Tools

Microsoft Excel

PowerPoint

Outlook

Job description

Logistics Insight Corporation (LINC), a subsidiary of Universal Logistics Holdings, is seeking a Project Manager to support the launch and implementation of a new customer operation in Madison, WI.

This individual will be responsible for coordinating startup activities, working cross-functionally with internal teams and the customer, and ensuring a successful operational launch. The role requires strong project management skills, the ability to manage multiple priorities, and a hands‑on approach to supporting implementation efforts.

This position will be based in Madison, WI, supporting the Sub-Zero account. Travel will be limited and only required as business needs arise, such as startup support, customer meetings, training, or project-related activities.

Key Responsibilities

• Lead Startup & Launch Activities: Coordinate all phases of new customer launches and operational startups, ensuring milestones are completed on schedule.
• Project Planning & Execution: Develop project timelines, action plans, and launch deliverables while tracking progress and driving accountability.
• Customer & Stakeholder Management: Serve as a key point of contact between the customer, operations leadership, engineering, HR, IT, finance, safety, and other stakeholders throughout implementation.
• Cross-Functional Coordination: Facilitate communication across departments to ensure staffing, training, equipment readiness, systems setup, and operational requirements are aligned.
• Launch Readiness: Support facility readiness activities, workforce onboarding, equipment installation, process validation, and operational testing prior to go-live.
• Project Meetings & Reporting: Lead project meetings, communicate status updates, document action items, and elevate risks when necessary.
• Risk Management & Issue Resolution: Identify potential project risks, develop mitigation plans, and coordinate issue resolution to maintain project timelines.
• Post-Launch Support: Assist with stabilization efforts following startup, ensuring a smooth transition to the operations team and successful customer onboarding.

Qualifications & Skills

Required

• Bachelor's degree in Business, Supply Chain, Logistics, Engineering, Project Management, or a related field.
• 3+ years of project management, logistics, supply chain, manufacturing, operations, implementation, or startup experience.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Excellent communication and relationship-building abilities.
• Ability to coordinate cross-functional teams and drive projects to completion.
• Proficiency in Microsoft Office, including Excel, PowerPoint, and Outlook.

Preferred

• Experience supporting warehousing, distribution, logistics, manufacturing, appliance, or automotive operations.
• Previous involvement in customer implementations, operational startups, business launches, or large-scale project deployments.
• Experience working with cross-functional operational teams.
• Knowledge of warehouse operations, transportation, or supply chain processes.