Project Manager

The Jackson National Life Insurance Company; Lansing (MI); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Bonuses

Adoption assistance

Education matching

Tuition program

Job summary

The Jackson National Life Insurance Company is seeking a Project Manager to plan, lead, and deliver cross-functional initiatives within Operations and across departments. This role focuses on planning, scheduling, risk management, and stakeholder alignment with regulatory and operational standards.

Ideal candidates will hold a Bachelor's degree, have 3+ years of PM experience, familiarity with Jira/Confluence, and PMP certification (preferred).

Qualifications

• Bachelor's Degree or equivalent experience and/or education required.
• 3+ years of project management experience required.
• Experience with an enterprise project management system; Jira and Confluence preferred.
• Experience managing business process changes and/or managing projects with technical development and delivery of technical solutions preferred.
• Certified Project Management Professional (PMP) - PMI preferred.

Responsibilities

• Lead cross-functional project teams from initiation through implementation and stabilization.
• Develop project plans, milestones, timelines, dependencies, resource requirements, and success measures.
• Establish project governance, including status reporting, decision-making forums, issue escalation, and communications.
• Manage project scope, schedule, budget, risks, issues, dependencies, and deliverables.
• Maintain project decisions, action items, assumptions, and status documentation.
• Provide regular, concise updates to senior leadership and project sponsors.
• Identify barriers to successful delivery and develop mitigation and resolution strategies.
• Coordinate multiple workstreams and ensure alignment across business and technology teams.
• Facilitate project meetings, working sessions, and decision forums.
• Partner with the Change Manager or serve as Change Manager when appropriate.

Skills

Project management

Agile methodologies

Cross-functional collaboration

Microsoft 365

Power BI

Power Automate

Education

Bachelor's Degree or equivalent experience

PMP (preferred)

Tools

Jira

Confluence

Power BI

Power Automate

Job description

Job Purpose

The Project Manager is responsible for planning, leading, and delivering projects that support Operations' objectives, including initiatives tied to technical changes, operational controls, business process improvements, and recurring technical processes.

This individual applies project management discipline to define scope, establish timelines, manage risks and dependencies, coordinate cross-functional workstreams, and ensure successful execution from planning through implementation and stabilization.

The Project Manager partners closely with Operations, Technology, Finance, Risk, Compliance, Sales, and other stakeholders, including third party vendors, to align outcomes with business priorities, regulatory requirements, and operational standards.

The Project Manager supports enterprise-wide projects and is responsible for planning, scheduling, coordinating, organizing, and leading projects within Operations and across departments, including system implementations and enhancements, business process changes, legal and compliance matters, and organization restructures.

Essential Responsibilities

Lead cross-functional project teams from initiation through implementation and stabilization.

Develop project plans, milestones, timelines, dependencies, resource requirements, and success measures.

Establish project governance, including status reporting, decision-making forums, issue escalation, and communications.

Manage project scope, schedule, budget, risks, issues, dependencies, and deliverables.

Maintain project decisions, action items, assumptions, and status documentation.

Provide regular, concise updates to senior leadership and project sponsors.

Identify barriers to successful delivery and develop mitigation and resolution strategies.

Coordinate multiple workstreams and ensure alignment across business and technology teams.

Facilitate project meetings, working sessions, and decision forums.

Partner with the Change Manager, or serve as the Change Manager when appropriate, to align change management plans, stakeholder communications, training, implementation activities, and project timelines.

Support initiatives involving administrative systems, data, reporting, workflows, and operational controls.

Build effective relationships with business leaders, subject matter experts, technology teams, key stakeholders, and vendors.

Build alignment across business leaders, subject matter experts, technology teams, and stakeholders by translating complex information into clear, actionable communications.

Other Duties Performs other duties and/or projects as assigned.

Knowledge, Skills and Abilities

Exceptional ability to plan, manage, and execute large, cross-functional projects and initiatives.

Strong knowledge of project methodologies; agile, waterfall, and hybrid.

Exceptional organizational skills with the ability to prioritize tasks and projects to meet deadlines.

Exceptional interpersonal skills with the ability to communicate effectively, influence decisions, and serve as a liaison between cross-functional teams.

Excellent verbal and written communication skills.

Strong attention to detail and ability to identify, understand, and analyze complex problems and develop appropriate action plans from multi-disciplinary perspectives.

Strong leadership skills with the ability to delegate effectively and manage large project teams.

Effective stakeholder management skills.

Ability to effectively handle multiple tasks and a demanding workload and to quickly learn new skills and concepts in a fast-paced, process-oriented environment.

Proficient with Microsoft 365 applications, including Teams, SharePoint, Excel, Word, and PowerPoint.

Knowledge of Microsoft Power BI and Power Automate.

Availability to support planned technical deployments approximately 2–3 weekends per quarter.

Qualifications

Bachelor's Degree or equivalent experience and/or education required.

3+ years of project management experience required.

Experience working with an enterprise project management system required; Jira and Confluence preferred.

Experience managing business process changes and/or managing projects that include technical development and delivery of technical solutions preferred.

Certified Project Management Professional (PMP)-PMI preferred.

Equal Opportunity

Jackson is proud to be an equal opportunity workplace.

The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job.

The Company is committed to a policy of equal opportunity.

Company facilities and campuses are tobacco-free environments.

Company Background

At Jackson, our employees are empowered to bring a fresh perspective, confront new challenges, and define their own career paths.

We value the unique perspectives and innovative ideas that come from our employees' diverse backgrounds.

Jackson is the marketing name for Jackson National Life Insurance Company (Home Office: Lansing, Michigan) and Jackson National Life Insurance Company of New York (Home Office: Purchase, New York).

Jackson National Asset Management, LLC (JNAM) located in Chicago, Illinois, is an SEC-registered investment adviser and Jackson subsidiary.

Annuities are distributed by Jackson National Life Distributors LLC, Member FINRA.

Benefits

• Jackson companies offer an outstanding benefits package including competitive pay, bonuses, comprehensive health insurance benefits, a matching 401(k) retirement plan, adoption assistance, education matching gift program and dependent tuition program.

Additional Information

To learn more about Jackson's financial strength and results, visit jackson.com.