Project Manager

LabConnect; Johnson City (TN); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits

PTO with holidays

Career growth opportunities

Disability and Life Insurance

Job summary

LabConnect in Johnson City, TN is seeking a Project Manager to oversee clinical trial projects, ensuring on-time, on-budget delivery and strong client communication. You will coordinate with sponsors, CROs, and internal teams, leading multi-regional efforts and maintaining project dashboards.

The role requires a degree plus PM experience in central laboratories; ASCP RN certs are beneficial but not required. This position emphasizes collaboration, compliance, and data-driven decision making.

Qualifications

• Bachelor's degree and two years central laboratory project management experience.
• Associate degree considered with 3+ years of central lab PM experience.
• Certification as ASCP Medical Technologist and/or RN is beneficial but not required.

Responsibilities

• Provide ongoing oversight for clinical trial projects, including client meetings, report development, issue resolutions, and budget oversight.
• Independently lead medium to high complexity, multi-regional global projects with PM support.
• Liaise during BD handover and contribute to staff training and handover processes.
• Serve as primary contact with Sponsors and Contract Research Organizations for communication and reporting.
• Act as first point of contact for management issues related to clinical trials.
• Collaborate with clinical laboratory management and directors to support trials.
• Maintain the project dashboard and risk register.
• Review enrollment logs, test reports, and shipping manifests to ensure oversight.

Skills

Customer service

Organization

Interpersonal skills

Communication

Critical thinking

Stress management

Budgeting calculations

Regulatory comprehension

Stakeholder communication

Education

Bachelor's degree

Associate degree + 3+ years experience

ASCP Medical Technologist cert.

Registered Nurse (beneficial)

Tools

Microsoft Office

SharePoint

Salesforce

Microsoft Visio

Job description

Overview

LabConnect improves lives by partnering with pharmaceutical and biotech companies, and clinical research organizations (CROs) to accelerate the development of new medicines around the world.

Overview

LabConnect improves lives by partnering with pharmaceutical and biotech companies, and clinical research organizations (CROs) to accelerate the development of new medicines around the world.

We are an independent, global, one-stop-shop focused on delivering Central Laboratory Services that are tailor-made, timely and flexible to meet the evolving study demands of traditional to increasingly complex trials. Additionally, we provide Functional Service Provider (FSP) Solutions, supporting our clients with scientific and technical expertise, acting as an extension of their team, coordinating all laboratory related needs, advising on strategies for lab data collection and providing end-to-end analytical and logistical solutions.

Job Summary

The Project Manager is responsible for the management of, as well as the delegation of responsibility for ongoing management and oversight of clinical trial study projects as assigned. The Project Manager will direct activities to meet our client’s specifications, ensuring quality deliverables are on time and within budget.

Essential Duties And Responsibilities

• Provides ongoing oversight for clinical trial projects assigned, including client meetings and communications, report development and review, issue resolutions, and budget oversight.
• Independently leads medium to high complexity, multi-regional (>2) global projects which may include oversight and leadership of supporting co-PMs and regional LabConnect PMs.
• Participates in the handover process between Business Development (BD) and the Project Set-Up Team and in the training process of internal staff and handover from Set-Up to the PM.
• Primary project contact with Sponsors and Contract Research Organizations to ensure appropriate communication channels are maintained and reporting schedules adhered to.
• Serves as first point of contact for management issues related to clinical trials.
• Works closely and in coordination with clinical laboratory management and directors in support of clinical trials.
• Maintenance of project Dashboard including risk register (portions may be delegated)
• Review of reports and documents, including enrollment logs, pending test reports, reporting from other laboratories, issue logs, shipping manifests, and other documents that assist with study oversight.
• Review and analyze operational, quality, and performance related metrics to assess the success of study oversight activities.
• Liaise with managers/supervisors in other departments to stay informed of operational changes.
• Collaborate with project managers in partner laboratories to provide a global overview of study management.
• Interfaces with Laboratory Services, Site Support Services, Project Coordinators, Digital Tracking, Business Development, Finance, Project Management, external Project Management, Specimen Management, Information Technology and Data Management personnel to ensure support and deliverables are met as outlined in specification documents and contracts.
• Coordinate requests for shipment of stored samples as directed in the SOW.
• Ensures that all laboratory requirements outlined in the protocol are managed per expectations and in compliance with laboratory practices.
• Creates training materials for investigator meetings as applicable.
• Represents LabConnect at client and/or investigator meetings.
• Performs other related duties and tasks as necessary or as assigned.

Education And Experience

• Bachelor's degree (B.A./B.S.) from four-year college or university; and two years central laboratory project management experience.
• Associates degree (A.A/A.S) will be considered if combined with 3+ years of central laboratory project management experience.
• Certification as an ASCP Medical Technologist and/or Registered Nurse is beneficial, but not required.

Skills And Ability

• Experienced in customer service and possess excellent organization and interpersonal, communication and critical thinking skills.
• Must be adept at stress management.
• Strong language skills, including the ability to read and interpret complex business, technical, and regulatory materials; write clear reports and procedures; and effectively present information to stakeholders.
• Proficient in performing calculations, managing budgets, and applying mathematical concepts to areas such as clinical trial budgeting and metrics analysis.
• Skilled in solving practical problems, interpreting diverse types of instructions, and navigating situations with limited standardization.
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint) with additional experience in SharePoint, Salesforce, and Microsoft Visio considered a plus.

Supervisory Responsibilities: None

Physical Demands:

• Prolonged periods of sitting at a desk and working on a computer.
• Prolonged use of computer and headphones for conference calls.
• Communicate effectively via phone, video, and email.
• Use hands and fingers to operate a computer and other office equipment.

Travel Requirements: Minimal

One Global Team

At LabConnect, we are proud to be one global team: united by our shared mission to advance clinical trials through innovation, agility, and collaboration. We believe that our people are our greatest asset, and we are committed to fostering a workplace that reflects our core values: People First, Quality Focused, Customer Centered, Technology Driven, and Accountability Always.

LabConnect is an Equal Opportunity Employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), creed, national origin, age, disability, genetic information, veteran status, or any other legally protected status. We are committed to cultivating a workplace that is safe, equitable, and respectful for all. Together, as one global team, we strive to ensure that every individual has the opportunity to thrive and contribute to our shared success.

This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform other related duties as may be required by their supervisor. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Some of the Perks our LabConnectors Love:

• Financial Security (Base Pay, 401k Match and Possible Annual Bonus Eligibility)
• Health Benefits beginning on date of hire
• PTO plan, plus 11 Paid Company Holidays, and 1 Day to Volunteer in your community
• Short and Long-Term Disability, Life Insurance, and AD&D
• We celebrate our differences, which enrich our culture!

In addition to great perks and challenging work assignments, we invest in our people with career growth opportunities, globally. We believe in a friendly and collaborative environment with open lines of communication. While living out our values of People First, Quality Focused, Customer Centered, Technology Driven, and Accountability Always.

We are proud to be an Equal Employment Opportunity Employer and value the diversity of our workforce. We do not discriminate on the basis of race, gender, age, disability, religion, sexual orientation, or any other protected characteristic. To learn more about equal employment opportunity, please view the posters here: https://www.dol.gov/agencies/whd/posters

LabConnect also prioritizes the privacy and security of your personal data. All candidate information is handled in accordance with General Data Protection Regulation (GDPR). To learn more, please review our Privacy Notice on our website, by navigating to https://www.labconnect.com/