Project Manager

TEKsystems; Cleveland (OH); On-site; USD 83,000 - 103,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) retirement plan

Life Insurance

Disability coverage

HSA

Transit benefits

Job summary

TEKsystems seeks a Senior IT Project Manager to lead CRM modernization initiatives in an enterprise, onsite in Cleveland, OH. You will oversee end-to-end delivery across Agile and Waterfall, guiding CRM enhancements, AI integration, and legacy modernization to achieve on-time outcomes with strong stakeholder collaboration.

This role requires excellent communication, risk management, and the ability to coordinate cross-functional teams including developers, architects, QA, and release engineers.

Qualifications

• IT project management experience.
• Strong Agile, Waterfall, and SDLC knowledge.
• Experience managing CRM or customer-facing applications.
• Excellent stakeholder management and communication skills.
• Experience with enterprise modernization or digital transformation preferred.

Responsibilities

• Lead end-to-end IT project delivery across Agile and Waterfall environments.
• Manage timelines, milestones, risks, dependencies, and deliverables.
• Coordinate business stakeholders, developers, architects, QA, and release teams.
• Facilitate Agile ceremonies and support release planning.
• Provide project status, risks, and outcomes to leadership.
• Drive decisions and remove project roadblocks.

Skills

IT Project Mgmt

Agile & SDLC

CRM / customer apps

Stakeholder management

Digital transformation

Job description

We are seeking a Senior IT Project Manager to lead CRM modernization initiatives within a large enterprise environment. This role will manage projects from planning through delivery, including CRM enhancements, AI integration, and legacy application modernization.

Key Responsibilities

• Lead end-to-end IT project delivery across Agile and Waterfall environments
• Manage timelines, milestones, risks, dependencies, and deliverables
• Coordinate business stakeholders, developers, architects, QA, and release teams
• Facilitate Agile ceremonies and support release planning
• Provide project status, risks, and outcomes to leadership
• Drive decisions and remove project roadblocks

Qualifications

• IT Project Management experience
• Strong Agile, Waterfall, and SDLC knowledge
• Experience managing CRM or customer-facing applications
• Excellent stakeholder management and communication skills
• Experience with enterprise modernization or digital transformation preferred

Job Type & Location

Contract position based out of Cleveland, OH.

Pay And Benefits

The pay range for this position is $60.00 - $75.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Nov 10, 2026.

Workplace Type

This is a fully onsite position in Cleveland,OH.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.