We’re looking for a Project Manager with a strong background in experiential, digital, or creative project delivery to lead complex projects from kickoff to final install. This role is ideal for someone who can command a room, steer a timeline, and bring calm to chaos—while ensuring every detail ladders back to the big picture and every interaction reflects a thoughtful, client-minded approach.
As a key player on our team, you'll work cross-functionally with internal teams, clients, and vendors to bring ambitious creative projects to life on time and on budget.
Role Overview
We’re looking for a Project Manager with a strong background in experiential, digital, or creative project delivery to lead complex projects from kickoff to final install. This role is ideal for someone who can command a room, steer a timeline, and bring calm to chaos—while ensuring every detail ladders back to the big picture and every interaction reflects a thoughtful, client-minded approach.
As a key player on our team, you'll work cross-functionally with internal teams, clients, and vendors to bring ambitious creative projects to life on time and on budget.
Key Responsibilities
Project Ownership & Execution
- Lead the development and execution of project plans, timelines, scopes, and deliverables across multiple concurrent projects.
- Manage project budgets, track actuals vs projections, and proactively resolve overages or resource constraints.
- Oversee vendor sourcing, bidding, negotiation, and execution—ensuring materials, fabrication, and logistics stay on track.
- Develop and maintain detailed production schedules and ensure all milestones and deadlines are met or exceeded.
- Manage scope changes with clarity and confidence, setting expectations and communicating updates across all stakeholders.
Client & Team Leadership
- Serve as the day-to-day point of contact for clients—delivering a high-touch, customer-centric experience that prioritizes clarity, care, and confidence throughout the project lifecycle.
- Collaborate closely with internal departments (design, production, fabrication, creative tech) to ensure smooth handoffs and team alignment.
- Facilitate project meetings and team syncs, keeping communication clear, action-oriented, and documented.
- Bring leadership energy to your work—solving problems before they escalte and ensuring your team feels supported and seen
- Anticipate client needs before they arise—offering personalized updates, thoughtful recommendations, and solutions that show we're always one step ahead.
Quality Assurance & Risk Mitigation
- Own the review process for all deliverables, ensuring they meet our internal standards and the client’s expectations.
- Proactively identify roadblocks, risks, and areas for improvement, offering creative solutions and rallying the right people to execute them.
Process & Workflow Improvement
- Follow and champion BRDG’s project management systems and workflows.
- Continuously refine internal documentation, briefs, reporting tools, and communication standards for clarity and effectiveness.
- Offer feedback and insights to help the team scale smarter as we grow.
Culture & Growth
- Stay informed on industry trends, tools, and best practices in experiential, digital, and creative production.
- Mentor junior project managers or coordinators, contributing to the overall growth of the team.
- Show up for your team—engaging in feedback, collaboration, and celebrating wins big and small.
- Embody a hospitality mindset—leading with empathy, service, and an instinct for making both clients and teammates feel seen, heard, and valued.
Qualifications
- 3–5 years of experience managing projects in creative, experiential, event, or production environments.
- Proven ability to manage complex, fast-moving timelines with multiple stakeholders.
- Excellent communication and negotiation skills—both with clients and internal teams.
- Deep comfort with project management tools, Google Suite and Gantt-style planning tools.
- Budget tracking experience and comfort navigating vendor quotes, change orders, and reconciliations.
- Solutions-oriented mindset with the ability to pivot and adapt under pressure.
- Past experience working with premium clients with complex timelines.
- Ability to meet and exceed key milestone dates in a timely, efficient manner.
- Strong understanding of design, production, fabrication, or creative technology workflows is a big plus.
- Demonstrates curiosity and a willingness to learn while contributing to the development of innovative, future-focused experiential projects.
- Stays ahead by anticipating client needs, spotting potential roadblocks early, and keeping projects moving smoothly with clear communication and thoughtful foresight.