Project Manager

Flotek Industries, Inc.; Austin (TX); On-site; USD 90,000 - 140,000; Full time

Job summary

Flotek Industries is seeking a Project Manager – Technical Projects to lead the planning, execution, and delivery of hardware, software, and cloud-based systems. You will coordinate cross-functional teams and manage customer expectations to ensure on-time, on-budget results.

The role requires strong communication, detailed scheduling, and regular performance reporting. Travel up to 25% may be needed to support customer engagements and field deployments.

Qualifications

• Bachelor’s degree in Engineering or related technical field, or Bachelor’s degree in Business with significant experience managing technical projects.
• Minimum 5 years of experience in a customer-facing project engineering or project management role within a technical industry.
• Experience managing complex, technical projects involving hardware, software, or data systems.
• Strong written and verbal communication skills.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Experience using industry-standard project management tools and methodologies.
• Willingness to learn the technical aspects of JP3 technologies and data services.

Responsibilities

• Execute projects from award through completion, ensuring successful delivery and customer acceptance.
• Facilitate the definition of project scope, goals, deliverables, and acceptance criteria.
• Establish and maintain detailed project schedules while coordinating all required project management systems.
• Develop detailed work plans identifying and sequencing all activities required to complete projects successfully.
• Define project tasks, timelines, and resource requirements.
• Monitor and manage project financial performance, including revenue, margins, bill rates, utilization, and overall profitability.
• Prepare and deliver project performance updates and data metrics throughout the lifecycle of the system.
• Prepare and share project evaluations and assessments of results upon completion.

Skills

Project management

Communication

Stakeholder management

Problem solving

PM tools

Education

Engineering degree

Business degree

Job description

Project Manager – Technical Projects

The Project Manager oversees the successful planning, execution, and completion of technical projects involving integrated hardware, software, and cloud-based systems. This role coordinates cross-functional teams and resources to ensure projects are delivered on time, within scope, and meet defined customer expectations. The Project Manager plays a critical role in maintaining strong customer relationships and ensuring a high level of customer satisfaction throughout the project lifecycle.

Key Responsibilities

Project Execution & Delivery

• Execute projects from award through completion, ensuring successful delivery and customer acceptance.
• Facilitate the definition of project scope, goals, deliverables, and acceptance criteria.
• Establish and maintain detailed project schedules while coordinating all required project management systems.
• Develop detailed work plans identifying and sequencing all activities required to complete projects successfully.
• Define project tasks, timelines, and resource requirements.
• Monitor and manage project financial performance, including revenue, margins, bill rates, utilization, and overall profitability.
• Prepare and deliver project performance updates and data metrics throughout the lifecycle of the system.
• Prepare and share project evaluations and assessments of results upon completion.

Customer Relationship Management

• Serve as the primary liaison with customers throughout the project lifecycle.
• Build strong client relationships that foster trust and encourage repeat business.
• Facilitate effective project meetings with both internal teams and customers.
• Ensure customer expectations and acceptance criteria are clearly defined and met.
• Successfully transition customers from project acceptance into aftermarket maintenance and support programs.

Cross-Functional Collaboration

• Work closely with Sales to deliver lifecycle support and maintenance programs that ensure long-term customer satisfaction.
• Collaborate effectively with internal teams including Operations, Research & Development, Software Development, and Data Solutions.
• Communicate project status regularly and coordinate troubleshooting efforts when issues arise.
• Manage multiple projects simultaneously across geographically dispersed teams.
• Identify and resolve critical issues in a time-sensitive, customer-focused environment.
• Recognize and acknowledge the contributions of team members to support strong project team performance.

Industry & Technical Understanding / Qualifications

• Develop a strong understanding of industry applications and their relationship to analyzers and data outputs delivered to customers.
• Continuously learn and understand the technical aspects of JP3 technologies and data services.
• Bachelor’s degree in Engineering or a related technical field, or a Bachelor’s degree in Business with significant experience managing technical projects.
• Minimum 5 years of experience in a customer-facing project engineering or project management role within a technical industry.
• Experience managing complex, technical projects involving hardware, software, or data systems.
• Strong written and verbal communication skills with the ability to communicate effectively with customers and internal stakeholders.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Experience using industry-standard project management tools and methodologies.
• Ability and willingness to learn the technical aspects of JP3 technologies and data services.

Preferred Qualifications

• Demonstrated success managing technical projects within the energy industry.
• Project Management Professional (PMP) Certification.

Travel

Travel approximately 25% of the time to support customer engagement and face-to-face meetings when necessary.

Flotek Industries is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender (including gender identity and/or expression), pregnancy, national or ethnic origin, age, disability, veteran status, or any other characteristics protected by applicable local, state or federal laws.