Project Manager

EyeQ Monitoring; Atlanta, Northern (GA, KY); Hybrid; USD 85,000 - 110,000; Full time

Job summary

EyeQ Monitoring in Atlanta, GA is seeking an organized Project Manager to own end-to-end installation projects—from kickoff to client handoff. You will plan, track, and report on progress, coordinating technicians, clients, and subcontractors to meet goals.

The role emphasizes data analysis, forecasting, and proactive communication with internal teams and external partners to ensure on-time delivery and customer satisfaction.

Qualifications

• 3–5 years project management experience.
• Proficient in all Microsoft Office applications.
• Authorized to work in the US.
• Proven verbal and written communication with internal partners and external clients.
• Detail-oriented and highly organized.
• Willingness to travel to sites as needed.

Responsibilities

• Kick-off, maintain, execute and hand off projects to client experience.
• Forecast project financials and operations.
• Communicate status and updates to stakeholders and clients.
• Coordinate installation schedules with technicians, customers, and general contractors.
• Coordinate hardware/software configuration and testing with Provisioning/Technical Services teams.
• Maintain and update project tracker/backlog; report progress.
• Solicit quotes from subcontractors and vendors; procure materials and labor.
• Identify issues and resolve them promptly.

Skills

Project management

MS Office

Communication

Attention to detail

Travel

Team coordination

Job description

Description

Are you an organized, detail-oriented project manager with a knack for delivering seamless installation projects? We're looking for a dynamic leader to own end-to-end project execution—from kickoff to client handoff. If you thrive on managing schedules, analyzing data, coordinating teams, and ensuring customer satisfaction, join us to make an impact!

EyeQ Monitoring is the fastest growing provider of remote video surveillance and business intelligence in the US. From our Command Center in Marietta, GA we outsource eyeballs and ears for commercial clients to cost-effectively drive value in security, loss prevention, risk mitigation and business intelligence. We are a team of security and technology enthusiasts that are focused on building a global business that provides meaningful solutions for our partners as well as long-term career opportunities for our team members.

We are looking to add a new Project Manager to our incredibly talented Installation team. This person will be responsible for the planning and executing of assigned installation projects and project goals. They will create and deliver reports, analyze data from project execution, and any other duties as determined by the Installation team.

This is an in-office position based out of our Atlanta, GA office.

Here at EyeQ, people matter. Any new team members we bring on have to live and breathe our core values, just like we do.

We value trusted partnerships.

We believe in the value of transparent, reliable and growing relationships with our team and customers and turn away people and businesses that don’t fit.

We build to last.

We focus on long-term solutions and spend requisite time to ensure our solutions will work the first time.

We take the hill.

We are excited to take on challenging work, find new solutions and technology frontiers, and attack problems others are scared of; as such, we celebrate failing fast, being transparent, and working with people who we trust to run up those hills with us.

We enjoy the journey.

We take our customer needs but not ourselves seriously; Our work is a part of our life we want to enjoy unapologetically; We are proud of the mission we are entrusted with and the team we get to serve with every day.

Responsibilities

• Responsible for all assigned projects kick-off, ongoing maintenance, final execution and client hand-off to Customer Experience
• Ownership of project financial and operational forecasting
• Responsible for initiating and maintaining ongoing communication of status and project updates to internal stakeholders and external clients
• Coordinate installation schedules with technicians, customers and general contractors as needed
• Work with the Provisioning department for configuration and testing of hardware and software
• Work with the Technical Services team to provide network support to a variety of operating systems
• Maintain project tracker/backlog ensuring it is always up to date to keep track of and report on project progress and status
• Solicit and obtain quotes from sub-contractors and materials vendors
• Procure materials and labor for jobs/projects including negotiating pricing with vendors and/or subcontractors needed
• Identify any issues and ensure they are resolved promptly
• Research information as required
• Site visits as needed to determine the quality of the installation/project
• Be a contributing member of weekly Installation team meetings and reporting of the following KPI’s:
• Project variance
• Project cycle times
• Customer project ratings
• Any other KPI’s assigned by the department head
• Other duties assigned

Requirements

Physical Restrictions & Requirements

• Must be able to lift a minimum of 40 lbs., ability to carry boxes/packages
• Sits in a chair at a desk or in a car, retrieves items/supplies on overhead shelves, reach for files located in bottom file cabinets, walking, standing, bending, and stooping
• Must be able to use calculator, telephone, computer/keyboard, and various office machines daily and be able to read and write business documents

Required Qualities & Skillset

• 3–5-years project management experience
• Able to manage-up to department leader consistently and effectively
• Proficient in all Microsoft applications
• Authorized to work in the US
• Proven ability in verbal and written communications with internal partners and external clients
• Detail-oriented and consistent work-ethic
• Highly organized and able to multitask
• Able to travel to sites as needed

Preferred Skills, Certifications & Experience

• Experience in security integration project management
• Experience working with security integration installation technician subcontractor base
• Experience in Low Voltage project management
• Experience in IP Camera Installation project management