Sr. Audio-Visual Project Manager

Bluum; Phoenix (AZ); On-site; USD 90,000 - 140,000; Full time

Job summary

Bluum in Phoenix, AZ seeks a Senior Project Manager – Systems Integration to lead the project from purchase order through completion. You will guide a team, coordinate with clients and internal staff, and ensure installations meet scope, timing, and quality requirements.

Responsibilities include coaching project managers, removing roadblocks, managing change orders, and ensuring accurate project billing and reporting. On-site role with a strong emphasis on collaboration and process improvement.

Qualifications

• Experience managing high-functioning teams
• Comfortable communicating with clients and third parties
• Exemplary time management skills
• Ability to read blueprints and interpret technical instructions
• Strong organizational skills
• Proven ability to write clear reports and memos
• Knowledge of Microsoft Word, Excel, Outlook required

Responsibilities

• Provide leadership to the Project and manage Systems Integration projects from PO to completion
• Coach project managers and remove roadblocks to ensure effective work
• Coordinate installation logistics and site visits
• Facilitate customer change orders and communicate with internal/external stakeholders
• Ensure project billing information and status updates are accurate
• Review completed projects for accuracy and customer satisfaction
• Maintain performance metrics and conduct 1:1 meetings and annual reviews

Skills

Leadership

Client communication

Time management

Team collaboration

Problem solving

Change management

Site/onsite coordination

Blueprints/technical reading

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

This positionis responsible forproviding leadership to the Project as well as managing Systems Integration projects from the point of purchase order to final project completion.

on-site

Responsibilities

Leadership

• Ensure project managers feel supported, and that their concerns are listened to and addressed when they arise
• Provide coaching to project managers in a supportive way
• Clear roadblocks to ensure project managers can work effectively
• Nurture a team culture of proactive communication,efficiencyand problem-solving
• Inspire team members to constantly improve processes, clientrelationshipsand work delivery
• Motivate team members toparticipatein a collaborative environment
• Strengthen the project management team with education and training and hold project managers accountable to, process standards
• In conjunction with the Director of Project Management,establishand monitor performance; develop and assign goals, as well asestablishpriorities
• Conduct bi-weekly 1:1 meetings and annual reviews with employees
• Manage projects where necessary toassistthe team

Project Management

• Communicate efficiently and effectively between internal and external customers.
• Attend Project Management and onsite project relatedmeetingsas necessary.
• Perform site visits on projects, as outlined in the PM manual, to verify Scope of services, equipment list accuracy, and site conditions/readiness to ensure proper installation and systems functionality.
• Facilitate customer Change Orders.
• Coordinate and/or verify installationlogistics.
• Solve problems in a calm and orderly fashion as they arise to ensure quality and satisfaction. Follow up with the customer to make sure that the problem was solved appropriately.
• Provide assistance tothe Sales Engineers, Sales Representatives, Systems Integration Sales Support staff, other Project Managers, and Installers as required by each project.
• Provide SystemsInstallersall necessary information to complete equipment installation, including a handover meeting prior to the start of each installation.
• Review completed projects, making sure that the project is completed accurately and to the customer’s satisfaction.
• Responsible for project signoff on all projects.
• Answer orfacilitatethe answer to technical questions and concerns on current and completed System Integration installations.
• Provide Sales Support Staff and Management withup to dateproject billing information and project status updates.
• Coordinate control system interfacing with control system programmer.
• Verify and coordinate the updating of as-built drawings at project completion.
• Provide basic system training to customers as needed.
• Update Project Completion Tracker and other internal measurable documents.
• Recognizing and channeling potential future sales opportunities.
• Other duties as assigned

Core Values

• Start with Empathy - We lead with curiosity, compassion, and respect. We listen to each other and to our customers, value different perspectives, and work to understand before being understood.That’show we build trust and better solutions.
• Own it Together - We are accountable. We do what we say we will do. We hold ourselves, and each other, accountable for results. We follow through on commitments and take responsibility for our impact on our team, our customers, and our mission.
• Do What’s Right - We act with integrity, even whenit’shard.We’rehonest, ethical, and guided bywhat’sbest for our customers, our team, our partners, and the students we serve – always.
• Are Always Learning - Like the educators and students we serve, we believe in lifelong learning. We embrace change, seekfeedbackand stay curious—because every challenge is a chance to grow stronger, smarter, and more impactful.
• Win as a Team - We're in this together. We put the mission and the team first. We make decisions thatbenefitour customers and our company. We succeed by aligning around shared goals and celebrating collective wins over individual gain.

Education & Skill Requirements

• Previousexperience managing high functioning teams
• Comfortable communicating with clients and third parties
• Exemplary time management skills
• Collaborate with coworkers andinterface withclients
• Knowledge of Audio/Visual and Technology installation, products,systemsand trends
• Ability to read and mark-up blueprints of installation projects. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Excellent organizational skills.
• Ability to communicate clearly in written and verbal form. Ability to write clear andtimelyemails.
• Ability towritereports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients,customersand thegeneral public.
• Skill in handling difficult or escalating situations in a calm and professional manner.
• Ability to define problems, collect data,establishfacts, and draw valid conclusions.
• Knowledge of Microsoft Word, Excel, and Outlookrequired. Internet knowledge and the ability to usethe appropriatetools to research are essential.

Training

• It will be necessary toparticipatein upgrading courses from time to time to keep abreast of changing policy, technology, and growth.

Qualifications

Skills

Behaviors

:

Motivations

:

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.