Project Management Assistant

All Energy Solar; Saint Paul (MN); Hybrid; USD 26,000 - 30,000; Full time

Benefits offered by this job

Hybrid: in-office and remote/work from

PTO accrual and holidays

Dental and vision insurance

Health insurance

401K with company match

Discretionary Profit Sharing Bonus

Free employee assistance plan

6 paid holidays + 1 floating

Job summary

All Energy Solar is seeking a Project Management Assistant to support the Project Management team by planning, coordinating, and executing timelines of projects. They assist with communicating with customers and internal teams, tracking project milestones, maintaining documentation, and identifying and resolving issues to keep timelines and budgets on track.

Strong organizational, communication, and problem-solving skills are essential for success in this position.

Qualifications

• 1+ years in customer service or project coordination.
• Strong attention to detail.
• Ability to work with managers from different departments.
• Take direction and reliably complete tasks.
• Proficient in Google Workspace (Slides, Sheets, Calendar, Forms, Docs, Gmail) or related software.
• Experience using CRM software such as Salesforce and NetSuite.
• Ability to communicate effectively by phone or email with customers.

Responsibilities

• Communicate with customers via phone and email to provide project updates and document interactions.
• Use Coperniq to monitor project progress, maintain accurate records, update milestones, and report project statuses.
• Coordinate and confirm electrical and building inspections with homeowners, ensuring scheduling details and next steps.
• Take ownership of scheduling and coordinating solar commissioning and utility witness tests across service territories.
• Set up, configure, and finalize solar system monitoring across platforms for customer access.
• Maintain installation and inspection paperwork for operations.
• Prepare and process customer invoices, track payments, and support project financial documentation.
• Provide regular project updates to internal departments, external partners, utility providers, and other stakeholders.
• Provide administrative and operational support to the Project Management team.
• Support customer satisfaction initiatives by encouraging reviews and referrals.

Skills

Customer service

Project coordination

Attention to detail

Interdepartmental collaboration

Task orientation

Google Workspace

CRM software (Salesforce, NetSuite)

Phone/email communication

Tools

Salesforce

NetSuite

Google Workspace

Job description

Project Management Assistant

Company

The All Energy Solar team is smart, dedicated to our customers, open minded, and fun. We are composed of the renewable energy industry's best talent. Our projects vary from small residential systems to large scale commercial projects.

Description

The Project Management Assistant supports the Project Management team by planning, coordinating, and executing timelines of projects. They assist with communicating with customers and internal teams, tracking project milestones, maintaining documentation, and identifying and resolving issues to keep timelines and budgets on track. Strong organizational, communication, and problem-solving skills are essential for success in this position.

Responsibilities & Essential Functions

• Communicate with customers via phone and email to provide project updates, answer questions, document interactions, and ensure a positive customer experience.
• Utilize Coperniq to monitor project progress, maintain accurate records, update milestones, and report project statuses throughout various stages.
• Coordinate and confirm electrical and building inspections with homeowners, ensuring customers understand scheduling details, expectations, and any necessary next steps.
• Take ownership of scheduling and coordinating solar commissioning and utility witness tests across all company service territories, working directly with various utility providers, homeowners, and internal teams.
• Set up, configure, and finalize solar system monitoring across various platforms, ensuring systems are properly connected and customers receive access to their monitoring information.
• Assist with maintaining installation and inspection paperwork for our operations team.
• Assist with preparing and processing customer invoices, tracking payments, and supporting project-related financial documentation.
• Provide regular project updates to internal departments, external partners, utility providers, and other stakeholders to support project progression.
• Provide administrative and operational support to the Project Management team, assisting with additional responsibilities and shifting priorities as business needs arise.
• Support customer satisfaction initiatives by encouraging customer reviews and referrals throughout the project experience.

Other Duties

• Other duties and tasks as assigned by management.

Skills/Qualifications

• 1 or more years of customer service, project coordination, or related field preferred or equivalent combination of education and relevant work experience considered.
• Strong attention to detail.
• Ability to work with managers in different departments.
• Take direction and reliably complete tasks.
• Proficient in Google Suite/Google Workspace (Slides, Sheets, Calendar, Forms, Docs, Gmail) or related software (preferred).
• Experience using CRM software, such as Salesforce and NetSuite (preferred).
• Ability to communicate effectively by phone or email with customers.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer (frequent).
• Must be able to lift up to 30 pounds at times (infrequent).
• Ability to type at least 60 words per minute (frequent).
• Must be able to access and navigate each department at the organization’s facilities.

Compensation & Benefits

• This is a full-time non-exempt hourly (overtime eligible) position with an hourly rate of $19.00 - $22.00 (depending on experience and qualifications).
• Hybrid: This position is eligible to work a combination of in-office work at AES headquarters (St. Paul, MN) and remote/work from home eligibility: (*Note: this is subject to change by management based on company and business needs, may or may not be eligible until 90+ days of employment/training period completion, will be determined and agreed on by management and employee, and contingent upon employees being in good standing).
• PTO accrual per hour will be .03847, up to 80 hours annually (120 hours annually after year 1).
• 6 paid holidays + 1 floating holiday.
• Dental + vision insurance (free for individuals).
• Health insurance (free individual option).
• 401K with company match (eligible after 90 days, age 21+).
• Discretionary Profit Sharing Bonus based on company performance.
• Free employee assistance plan.
• Much more!

Equal Employment Opportunity Statement (EEO)

All Energy Solar is an equal employment opportunity (EEO) to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location that we facilitate. All Energy Solar is a proud promoter of employment opportunities to our Military and Veterans.