Project Housekeeping Houseperson New Phoenix, AZ

Global Ambassador Hotel; Phoenix (AZ); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Paid time off

Career growth opportunities

Luxury property environment

Job summary

The Global Ambassador Hotel in Phoenix, AZ is seeking a hands-on Housekeeping Associate to ensure spotless guest rooms and pristine public areas. You will stock linen closets, deliver items, and assist with cleaning tasks across floors, with opportunities to contribute to deep-cleaning projects.

You will work as part of a dedicated team, delivering excellent customer service while upholding high standards of cleanliness and safety in a luxury property recognized for its exceptional service.

Qualifications

• Previous housekeeping, hotel, janitorial, or cleaning experience preferred.
• Strong attention to detail with a commitment to maintaining high cleanliness standards.
• Excellent customer service and communication skills.
• Ability to stand and walk for extended periods.
• Ability to lift and carry up to 50 pounds.
• Ability to work independently with minimal supervision.
• Responsible, dependable, and self-motivated.
• Comfortable working with guests, the public, and other hotel departments.
• Ability to prioritize tasks and manage time effectively in a fast-paced environment.
• Willingness to learn and perform a variety of cleaning tasks and operate cleaning equipment.
• Strong team player with the ability to work collaboratively with Housekeeping, Public Area, and other hotel teams.

Responsibilities

• Deliver items to guest rooms and stock linen closets.
• Deliver messages and run errands as needed.
• Clean and sanitize hotel rooms, bathrooms, corridors, elevators, stairwells, and public areas.
• Dust and detail furniture, fixtures, walls, light fixtures, elevator landings, and other surfaces.
• Vacuum carpets, mop hard floors, remove trash, and maintain clean, orderly spaces.
• Step in as needed to make beds and assist with guest room cleaning.
• Replace linens, towels, and guest amenities.
• Identify and report maintenance issues, safety concerns, and items requiring repair.
• Stock housekeeping carts and replenish linens, cleaning products, and other supplies.
• Provide excellent customer service and respond professionally to guest requests.
• Follow all sanitation, safety, housekeeping, and hotel standards and procedures.
• Work closely with Housekeeping, Public Area, and Deep Cleaning teams to maintain consistent hotel standards.
• Assist with special cleaning projects, deep-cleaning assignments, and other duties as assigned.

Skills

Attention to detail

Customer service

Teamwork

Physical stamina

Time management

Independence

Job description

• Benefits available when you work 25 hours per week-including medical, dental, vision and more
• Paid time off
• Be a part of a luxury property recognized for its exceptional service and unique guest experiences.
• Work with a dedicated team committed to redefining hospitality in Phoenix.
• Opportunities for career growth within an expanding, forward-thinking hospitality brand.

Who We Are

Hospitality refined for a global mindset.

The Global Ambassador is an internationally inspired hotel from hospitality innovator Sam Fox and the newest addition to Author & Edit, his growing collection of hospitality experiences. Created through a global lens yet deeply connected to its surroundings at the intersection of Phoenix, Scottsdale and Paradise Valley, the 141-room hotel brings together inspired design, world-class dining and elevated wellness in one impeccably curated destination.

Recognized with a MICHELIN Key in both 2024 and 2025 and named among Esquire’s Best New Hotels in the Worldand Condé Nast Traveler’s Hot List, The Global Ambassador offers six original dining experiences, an exclusive members club and a bespoke fitness and wellness center, including a luxurious spa. Join us in the journey of creating moments worth remembering and sharing .

What You’ll Do

• Deliver items to guest rooms and stock linen closets.
• Deliver messages and run errands as needed.
• Clean and sanitize hotel rooms, bathrooms, corridors, elevators, stairwells, and public areas.
• Dust and detail furniture, fixtures, walls, light fixtures, elevator landings, and other surfaces.
• Vacuum carpets, mop hard floors, remove trash, and maintain clean, orderly spaces.
• Step in as needed to make beds and assist with guest room cleaning.
• Replace linens, towels, and guest amenities.
• Identify and report maintenance issues, safety concerns, and items requiring repair.
• Stock housekeeping carts and replenish linens, cleaning products, and other supplies.
• Provide excellent customer service and respond professionally to guest requests.
• Follow all sanitation, safety, housekeeping, and hotel standards and procedures.
• Work closely with Housekeeping, Public Area, and Deep Cleaning teams to maintain consistent hotel standards.
• Assist with special cleaning projects, deep-cleaning assignments, and other duties as assigned.

Daily Detail Cleaning

• Detail assigned hotel floors, including hallways, edges, walls, furniture, light fixtures, elevator areas, and other commonly overlooked areas.
• Maintain the overall appearance and cleanliness of corridors and guest-facing areas.
• Coordinate with Housemen, who will maintain routine hallway vacuuming responsibilities.
• Rotate floors on a scheduled basis to ensure all areas receive detailed attention throughout the week.
• Complete other monthly projects identified by Housekeeping leadership based on hotel needs.

Weekly Deep-Cleaning Projects

• Grout Cleaning: Deep clean approximately 2–4 guest rooms per week, focusing on grout and other detailed bathroom areas.
• Carpet Shampooing: Shampoo approximately 5–7 guest rooms per week, including spot treatment and extraction as needed.
• Suite Cleaning: Clean and extract sofas and upholstered furniture in suites as scheduled.
• Assist with other identified deep-cleaning needs throughout guest rooms and hotel areas.
• Properly operate and maintain carpet extraction and other cleaning equipment. (Carpet-cleaning equipment may be required for this role.)
• Complete other monthly projects identified by Housekeeping leadership based on hotel needs.

Monthly Project Day

• Lobby Furniture: Deep clean and detail lobby furniture, preferably during early hours.
• Public Restrooms: Assist the Public Area team with deep cleaning of public restrooms.
• Stairwells: Thoroughly clean the three main stairwells from the theater area to the basement, ensuring they remain free of trash, debris, dust, and buildup.
• Complete other monthly projects identified by Housekeeping leadership based on hotel needs.

Who You Are

• Previous housekeeping, hotel, janitorial, or cleaning experience preferred.
• Strong attention to detail with a commitment to maintaining high cleanliness standards.
• Excellent customer service and communication skills.
• Ability to stand and walk for extended periods.
• Ability to lift and carry up to 50 pounds.
• Ability to work independently with minimal supervision.
• Responsible, dependable, and self-motivated.
• Comfortable working with guests, the public, and other hotel departments.
• Ability to prioritize tasks and manage time effectively in a fast-paced environment.
• Willingness to learn and perform a variety of cleaning tasks and operate cleaning equipment.
• Strong team player with the ability to work collaboratively with Housekeeping, Public Area, and other hotel teams.

The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.

Pay Range

$25 - $25 USD