Project Engineer (International)

Intelligent Technical Solutions; United States; Remote; USD 11,365 - 16,186; Full time

Benefits offered by this job

Life Insurance

Flexible Benefit Reimbursement

Paid Time Off

Maternity/Paternity Leave

Paid US Holiday

Health & Wellness Program

Company-paid training and certification

Job summary

A technology solutions provider is seeking a remote Project Engineer to drive innovative technology projects. Responsibilities include championing project implementation, optimizing IT system performance, and enhancing team collaboration. Ideal candidates have around 5 years of hands-on experience in technology solutions, are adept at managing multiple client needs, and possess strong troubleshooting skills in various IT areas. The role requires flexibility, a commitment to client satisfaction, and the ability to work in a fast-paced environment.

Qualifications

• Proven project execution expertise with a track record of successful implementations.
• Excellent problem-solving skills and a proactive approach to system optimization.
• Strong technical proficiency in configuring and deploying various infrastructure changes.

Responsibilities

• Champion the successful implementation of key projects.
• Drive optimization of IT system performance and reliability.
• Enhance team collaboration and communication for project success.

Skills

Experience with remote teams

Hands-on deployment and troubleshooting

Experience with PSA tools

Working in a Managed Service Provider environment

Experience with RMM tools

Windows Server Environment Setup

Active Directory

Cloud Identity Management

Education

Certifications: CompTIA A+, Network+, Security+

Tools

ConnectWise

Kaseya

Job description

The Project Engineer (Remote) is dedicated to completing innovative technology projects, enhancing system capabilities, and fostering a culture of collaboration to directly address the unique challenges of the area. This position is key in delivering project solutions to clients that exceed expectations through careful understanding of client technologies and a thoughtful approach to problem solving. The ideal candidate typically has 5 years of experience designing, testing, and deploying complete technology solutions.

Job Responsibilities

• Champion the successful implementation of key projects, meeting client requirements and timelines.
• Drive the optimization of IT system performance and reliability by proactively addressing challenges.
• Enhance team collaboration and communication, contributing to the success of every project.
• Proven project execution expertise with a track record of successful implementations.
• Strong technical proficiency in infrastructure components and systems.
• Strong technical proficiency in configuring and deploying various infrastructure changes, including firewalls, servers, networking, and wireless.
• Excellent problem-solving skills and a proactive approach to system optimization.
• Outstanding communication and collaboration abilities for effective stakeholder engagement.
• Client-focused mindset with a commitment to ensuring client satisfaction.
• Flexibility, adaptability, and a customer‑centric approach to project execution.

Job Qualifications

• Experience working with remote teams is required.
• Hands‑on or remote deployment and troubleshooting experience for different technologies including endpoints, servers, cloud technologies, networks, etc.
• Ability to work in a fast‑paced, and at times high‑pressure consulting environment.
• Experience using Professional Services Automation (PSA) tools or ticketing platforms such as ConnectWise is a plus but not required for this position.
• Prior experience working in a Managed Service Provider (MSP) environment supporting multiple Clients is a plus but not required for this position.
• Experience using Remote Monitoring and Management tools (RMM) such as Kaseya or LabTech/ConnectWise Automate is a plus but not required for this position.
• Required Areas of Expertise:

Candidates must have demonstrable experience in at least two of the following areas:

• Windows Server Environment Setup
• Active Directory and Active Directory Services
• DNS and DHCP
• Hypervisor Setup and Configuration with Hyper‑V
• Standard O365 Apps such as SharePoint, OneDrive, and Microsoft Teams
• Cloud Identify Management such as Azure AD and EntraID
• MDM platforms including Intune and MaaS360
• Email Migration and Support
• Experience migration from on‑premises Exchange to O365
• Migration tools and scripts such as those from BitTitan
• Data Storage Device Setup and Deployment
  • NAS solutions from QNAP and Synology and Dell
• Preferred Areas of Expertise:

Ideal candidates also have demonstrable experience in at least two of the following areas.

• Hypervisor Setup and Configuration
• VMWare ESXi
• Nutanix Acropolis
• QuickBooks Online
• Apple MDM
• Citrix ShareFile
• Equipment Setup and Deployment
• Network Switches from Cisco and Dell Enterprise
• Firewalls from SonicWall and Fortinet
• Wireless Access Points (WAPs) from Cisco Meraki and Ubiquiti

Job Requirements

• A home office set up that meets the following:
• Computer: A working computer with a minimum of 8GB RAM and one of the following:
• Windows 11 with an Intel i5 or i7 (8th generation or newer), or
• AMD Ryzen 5 or 7 (2000 series or newer), or
• macOS 12 or newer.
• Internet: Stable internet connection with at least 5 Mbps download and upload speeds.
• Audio Equipment: A quality headset with a noise‑cancellation feature for meetings.
• Mobile Device: A smartphone capable of installing the Microsoft Authenticator app.
• Webcam: An HD webcam for video calls.
• 2nd Monitor
• UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop)
• A very strong cultural fit the ITS way (Our core values will be discussed during the interview)
• Excellent command of the English language both spoken and written
• Able to work full time 40 hrs. a week: 8:00 AM to 5:00 PM PST (Monday to Friday)
• Able to pass our online behavior and cognitive assessments.
• Preferably, at least two of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, 3cx Basic Certified Engineer.
• Able to provide NBI Clearance (for PH applicants).

Compensation

Pay rate starts at $10.00/hr and may vary by experience and location.

• Life Insurance
• Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions)
• Paid Time Off (starts at 15 days per year)
• Maternity/Paternity Leave
• Paid US Holiday
• Night Shift Bonus
• Salary Advancement/Loan
• Health & Wellness Program
• Company‑paid training and certification