Project Director - 88041

New York State Department of Health; City of Albany (NY); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Holiday & Paid Time Off

PSLF

Pension from NYSERS

Shift & Geographic pay differentials

Affordable Health Care options

Family dental and vision benefits

NY 529 and NY ABLE College Savings

Job summary

The NYS Department of Health's NYSOH Bureau oversees the NYSOH System, providing health coverage enrollment for millions in New York. This senior IT program management role focuses on leading complex HR1 modifications, coordinating interagency efforts, and delivering on tight timelines with governance and strategic oversight.

The role requires strong leadership, communication, and budgeting skills, with experience managing large-scale projects, teams, and multi-vendor engagements across NYS.

Qualifications

• Eleven years of experience in IT management, enterprise systems planning, health care IT, and large-scale system development.
• Two of these years must have been at the managerial level.
• Substitutions: associate’s degree for two years; bachelor’s for four years; master’s for an additional year.

Responsibilities

• Develop and operationalize IT project management controls, including work plans, milestone tracking, resource allocation, risk registers, and executive reporting.
• Direct project staff, contractors, and cross-functional teams; set priorities, review work, monitor deliverables, manage budgets, escalate barriers, and provide updates.
• Monitor status of ongoing projects and resolve issues across initiatives.
• Assist in development of the IT budget in coordination with finance and IT management.
• Establish a comprehensive HR1 IT strategic roadmap to support centralized oversight across timelines.
• Collaborate with executive management to execute the HR1 IT roadmap aligned with policies, architecture and security standards.
• Lead technology planning, solution evaluation, and systems analysis related to HR1 and prioritize requests.
• Coordinate staff work in preparation of software and tool options and liaise with vendors and system integrators.

Job description

Duties Description

The NY State of Health (NYSOH) Bureau oversees the development, implementation, and operation of the NYSOH System – a key component of New York's Medicaid Enterprise Systems (MES) portfolio. The NYSOH System provides eligibility and enrollment services for Medicaid, Child Health Plus, the Basic Health Plan, and Qualified Health Plans, serving approximately 6.5 million people in New York State. One in three New Yorkers receives their health insurance coverage through the NYSOH System. Due to H.R.1 legislative changes, the NYSOH Bureau is required to implement numerous complex system modifications within a compressed timeframe. These changes necessitate enhanced interagency coordination, increased staffing, and the deployment of modern IT solutions to manage eligibility and enrollment, monitor progress, and support the ongoing needs of Medicaid recipients across New York State.

Description

Duties Description

The NY State of Health (NYSOH) Bureau oversees the development, implementation, and operation of the NYSOH System – a key component of New York's Medicaid Enterprise Systems (MES) portfolio. The NYSOH System provides eligibility and enrollment services for Medicaid, Child Health Plus, the Basic Health Plan, and Qualified Health Plans, serving approximately 6.5 million people in New York State. One in three New Yorkers receives their health insurance coverage through the NYSOH System. Due to H.R.1 legislative changes, the NYSOH Bureau is required to implement numerous complex system modifications within a compressed timeframe. These changes necessitate enhanced interagency coordination, increased staffing, and the deployment of modern IT solutions to manage eligibility and enrollment, monitor progress, and support the ongoing needs of Medicaid recipients across New York State.

This role requires strong leadership, communication, organizational, and problem-solving skills, as well as experience managing large-scale systems, budgets and teams.

Project Management & Execution

Develop and operationalize IT project management controls, including detailed work plans, milestone tracking systems, resource allocation models, risk registers, and executive reporting structures to support timely completion of H.R.1 system design, development, and implementation deliverables.

Direct project staff, contractors, and cross-functional teams by setting priorities, assigning and reviewing work, monitoring deliverables, identifying resource needs, managing the IT budget, escalating barriers, and preparing executive-level updates, status reports, and strategic recommendations.

Monitor the status of all ongoing projects and resolve technical issues, problems, or conflicts that may arise across multiple initiatives.

Assist in the development of the IT budget in coordination with the organization’s finance and IT management.

Strategic Planning & Governance

Establish a comprehensive H.R.1 IT strategic roadmap to support centralized oversight of H.R.1 technology initiatives across multiple implementation timelines.

Collaborate with executive and senior management to develop and execute a strategic H.R.1 IT roadmap, consistent with enterprise policies, architecture and security standards.

Lead complex technology planning, solution evaluation, and systems analysis related to H.R.1 and their impact on the existing NYSOH System. Recommend appropriate priority for requests for H.R.1 changes and services.

Perform administrative and strategic functions to assist the Deputy CIO in managing the operations of the NYSOH bureau.

Technical Oversight & Stakeholder Coordination

Coordinate implementation activities across multiple technology workstreams, including solution platform design reviews, internal and external interface specification reviews, software and tool set evaluations, and system development strategies.

Meet with business stakeholders and IT management to determine technical needs, requirements, program priorities, and implementation approaches.

Coordinate staff work in the preparation of software and tool set options for all planned projects and identify how new technology can be applied to initiatives.

Provide oversight of solution platform design reviews and internal and external interface specification reviews.

Vendor & Contract Management

Design and implement vendor coordination and contract management frameworks, including oversight processes, scope management controls, deliverable tracking, issue escalation procedures, and compliance mechanisms to ensure accountability across multiple system integrator engagements.

Consult regularly with contractors and work closely with vendor solution and technical teams to ensure alignment with the organization’s planning and support.

Resolve technical and scope issues across vendors as necessary.

Serve as a technology liaison with system integrators, vendor solution and technical teams, executive leadership, IT program management, and stakeholders regarding H.R.1 technology planning, system capabilities, compliance activities, and implementation approaches.

Qualifications

Minimum Qualifications

Eleven years of experience in information technology management, enterprise systems planning and oversight, health care information systems administration, large-scale system development and implementation, IT strategic planning, vendor and contract management, IT governance, or technology program management, including experience with system development lifecycle methodologies, multi-vendor coordination, budget or financial oversight, stakeholder engagement, project management, performance monitoring, and development of technical, operational, compliance, or strategic deliverables; two of these years must have been at the managerial level.

Substitutions: An associate’s degree may substitute for two years of specialized experience; a bachelor's degree may substitute for four years of specialized experience; a master’s degree may substitute for one additional year of specialized experience.

Preferred Qualifications

This role requires strong leadership, communication, organizational, and problem-solving skills, as well as experience managing large-scale systems, budgets and teams.

Additional Comments

When reviewing qualifications, omissions and vagueness cannot be interpreted in the candidate’s favor. Candidates are responsible for providing accurate and clear descriptions of their experience demonstrating how they meet the minimum qualifications.

This position may require travel throughout New York State including overnights to areas not served by public transportation.

We offer a work-life balance and a generous benefits package, worth 65% of salary, including:

• Holiday & Paid Time Off
• Public Service Loan Forgiveness (PSLF)
• Pension from New York State Employees’ Retirement System
• Shift & Geographic pay differentials
• Affordable Health Care options
• Family dental and vision benefits at no additional cost
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• And many more...

The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit: https://health.ny.gov/commissioner/index.htm

If you require reasonable accommodation to complete a job application, a job interview or to otherwise participate in the hiring process, please contact by phone [phone] or email [e-mail] to make a request.

The NYS Department of Health does not participate in E-Verify and does not sponsor visa applications.

For new State employees appointed to graded positions, the annual salary is the hiring rate of the position (beginning of the salary range). Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations, and negotiated union contracts.