Project Design Specialist - Client Services

LabConnect LLC; Oakland Village (TN); Hybride; USD 55 000 - 75 000; Plein temps

Résumé du poste

LabConnect LLC seeks a Project Design Specialist to support project setup using the Operational Specifications Document. You will create or amend requisitions, kit builds, and database items under supervision, collaborating with internal teams to ensure timely implementation.

The role emphasizes internal coordination, documentation accuracy, and problem solving within established standards, with limited external client contact.

Qualifications

• Excellent attention to detail and problem solving.
• Strong organization and time management.
• Able to write business communications and manuals.

Responsabilités

• Set up and amend requisitions and kit specifications from client requirements.
• Attend internal calls as SME for Project Initiation and support PMs.
• Provide status updates on setup progress to leadership.
• Coordinate with internal departments to complete database setup.
• Translate client needs into actionable steps and resolve issues.

Connaissances

Attention to detail

Planning

Problem solving

Organizational skills

Time management

Listening and comprehension

Independent work

Team collaboration

Adherence to timelines

MS Office

Reading and interpreting documents

Business writing

Presentation skills

Formation

Bachelor's degree

Associates degree

High School Diploma

Description du poste

Job Summary

The Project Design Specialist supports project setup activities under the guidance of senior team members. This role focuses on creating or amending requisitions, kit builds, and database items based on client requirements, using the Operational Specifications Document (OSD). It does not involve direct client interaction but requires collaboration with internal teams to ensure accurate and timely project implementation.

Essential Duties and Responsibilities

• Initial Setups & Amendments
• Interpret specifications as provided by Project Design Manager in the Operational Specifications Document (OSD).
• Create or revise customized test requisitions and collection kit specifications.
• Attend internal calls as a Subject Matter Expert for Project Initiation and provide necessary information to Project Managers.
• Provide regular status updates to Project Management and Client Services leadership on setup progress.
• Translate client requirements into actionable steps for problem-solving and issue resolution, often requiring creative solutions while adhering to internal standards.
• Cross-Functional Coordination
• Interface with internal functional departments to complete or assist with database setup and communicate study needs to meet client expectations.
• Liaise with colleagues to confirm completion of all setup-related tasks.
• Perform additional related tasks as assigned to support departmental and organizational goals.

Education and Experience

• Bachelor's degree (B.A./B.S.) from four-year college or university and minimum of 1 year experience as a Project Coordinator or similar role.
• Associates degree (A.S) and 2 years minimum experience as a Project Coordinator or similar role.
• High School Diploma and 3 years minimum experience as a Project Coordinator or similar role.
• Must possess excellent organization and interpersonal, communication and problem solving skills.
• Clinical research or Project Management experience preferred.
• An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.
• Clinical Research, Central Lab, and/or Project Management experience outside of LabConnect will be considered.

Skills and Ability

• Excellent attention to detail, strong planning and problem-solving skills.
• Excellent organizational and time management skills.
• Excellent listening and verbal comprehension skills.Ability to make well-thought-out decisions and adapt to changing environments and requirements.
• Self-motivating and ability to work well independently as well as using a collaborative team approach.
• Ability to adhere to established timelines, processes and procedures.
• Working knowledge of Microsoft Office applications including word processing, spreadsheets, and PowerPoint.
• Ability to read, analyze, and interpret general business periodicals, professional journals, or technical procedures.
• Ability to write business correspondence and procedure manuals.
• Ability to effectively present information and respond to questions from managers.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Supervisory Responsibilities

None

Physical Demands

While performing the duties of this job, the occupant is regularly required to:

• Prolonged periods of sitting at a desk and working on a computer.
• Prolonged use of computer and headphones for conference calls.
• Communicate effectively via phone, video, and email.
• Use hands and fingers to operate a computer and other office equipment.
• Specific vision abilities required by this job include close vision and ability to adjust focus.

Travel Requirements

Minimal

One Global Team

At LabConnect, we are proud to be one global team: united by our shared mission to advance clinical trials through innovation, agility, and collaboration. We believe that our people are our greatest asset, and we are committed to fostering a workplace that reflects our core values: People First, Quality Focused, Customer Centered, Technology Driven, and Accountability Always.

LabConnect is an Equal Opportunity Employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), creed, national origin, age, disability, genetic information, veteran status, or any other legally protected status. We are committed to cultivating a workplace that is safe, equitable, and respectful for all. Together, as one global team, we strive to ensure that every individual has the opportunity to thrive and contribute to our shared success.

This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform other related duties as may be required by their supervisor. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.