Project Coordinator (NEHPA)

VEIC; Washington (District of Columbia); Hybrid; USD 52,000 - 65,000; Full time

Benefits offered by this job

Full range of medical benefits

403(b) eligibility with match

Combined Time Off (CTO)

Community service day

Parental leave

Eight paid holidays

Job summary

A progressive nonprofit organization is seeking a Project Coordinator to provide administrative and data management support. The ideal candidate will ensure data quality and compliance while assisting program participants. Responsibilities include processing incentives, maintaining documentation, and collaborating with internal teams. Strong attention to detail and customer service skills are essential. This hybrid position allows candidates from Winooski, Vermont or Washington, DC to apply. Competitive medical benefits and time off are included in the compensation package.

Qualifications

• Strong personal commitment to mission and values of VEIC.
• Experience providing excellent customer service.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Review and facilitate incentive payments adhering to program requirements.
• Enter and maintain program data ensuring quality and integrity.
• Communicate with program participants to gather necessary information.

Skills

Attention to detail

Customer service

Data entry

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Base pay range

$52,000.00/yr - $65,000.00/yr

Job Summary

With an eye for detail, process improvement, and collaboration this position provides administrative, data management, and program participant support to programs and projects. The Project Coordinator supports programs by processing incentives, maintaining accurate program documentation, monitoring information requests, meeting/webinar coordination, and ensuring data quality and compliance. This role provides excellent program participant support by gathering necessary information, answering program and product questions, and serving as a resource for both internal and external stakeholders. The Project Coordinator also may assist with operational process improvements and support program administration.

Location

This is a hybrid position, and the ideal candidate will be located in Winooski, Vermont or Washington, DC.

Essential Functions

• Review, verify, and facilitate incentive payments, ensuring all required information is complete, accurate, and compliant with program requirements
• Enter and maintain program data in software systems, ensuring data quality, integrity, and compliance
• Provides administrative support, including data entry/collection, records management, and reporting
• Communicate with program participants verbally and in writing to gather missing information, resolve discrepancies, and provide program and product information
• Maintain up-to-date knowledge of program and product eligibility requirements to provide accurate and timely information to interested stakeholders
• Conduct quality assurance checks on project documentation, data, and internal systems to support continuous improvement
• Identify and support process improvements that enhance operational efficiency and program effectiveness
• Provide feedback and insights to internal teams to support continuous improvement and program optimization
• Provides and models exemplary support to both external and internal customers, assisting with program-related inquiries and requests
• Supports special projects, such as aiding in the preparation of presentation materials or coordination of large virtual or in-person meetings/workshops/events
• Other duties as assigned

Knowledge and Experience

• Strong personal commitment to the mission, vision, goals, and values of VEIC
• Minimum of one year of administrative or data entry experience, high school diploma or equivalent, or equivalent combination of education and experience
• Experience providing excellent customer service to internal and external customers
• Strong attention to detail, accuracy in data entry, and ability to manage multiple priorities in a fast-paced environment
• Proficiency with word processing, spreadsheet, and database software, including Windows and Microsoft Office applications experience
• Ability to handle sensitive and confidential information professionally
• Ability to work independently and collaboratively as part of a team with minimal supervision
• Ability to communicate effectively and professionally via email to external stakeholders
• Strong interpersonal skills and oral communication skills
• Familiarity with process improvement or continuous improvement concepts is a plus
• All positions at VEIC are subject to criminal background checks. This screening is conducted in compliance with applicable laws and is a standard part of our hiring process to ensure the safety and security of our employees, clients, and contractual obligations

Work Environment and Physical Requirements

• This position primarily involves desk-based work with extensive collaboration and communication responsibilities. Physical requirements include:
• Ability to remain stationary at a workstation for extended periods (typically 6-8 hours per day with regular breaks)
• Regular use of computer, keyboard, mouse, and telephone/headset requiring fine motor skills and repetitive hand/wrist movements
• Visual acuity to view digital screens, documents, and presentations for prolonged periods
• Verbal communication abilities are sufficient for clear articulation during in-person and virtual meetings, presentations, and discussions
• Auditory capabilities to participate effectively in conversations, conference calls, and virtual collaboration sessions
• Cognitive focus for simultaneous management of multiple communication streams, projects, and stakeholder relationships
• Occasional movement between meeting spaces, collaboration areas, and individual workstations
• Minimal lifting requirements (typically under 15 pounds) for office supplies, equipment, or materials
• VEIC provides ergonomic assessments and appropriate accommodation to support team members in this collaborative environment, if needed. Our commitment to wellness includes encouraging regular movement breaks and supporting flexible work arrangements that promote sustainable productivity aligned with our core values

Travel Requirements

• No Travel Required
• This position does not require regular travel. Occasional in-person attendance at company events or meetings (typically 0–2 times per year) may be encouraged, but participation is often optional or available virtually.

Culture Inclusive Workplace

We are committed to building a work community that is inclusive and welcoming to all individuals. We value a culture that includes a variety of backgrounds, experiences, perspectives, and thoughts. Climate change impacts all of us; however, we are impacted differently based on our identities and experiences. We all deserve a place at the table to make decisions about our collective future – we hope you’ll consider joining us as we work towards our vision for a healthy planet, thriving people, and energy justice. Candidates across all markers of identity (age, race, gender, ability, veteran status, communication style, etc.) are highly encouraged to apply. Any emails from VEIC team members will originate from a @veic.org email address. If you encounter anything that raises suspicions during your interactions, we encourage you to exercise caution and suspend or discontinue communications.

Benefits

At VEIC, we are committed to pay transparency. Based on market data, pay may vary depending on job-related knowledge, skills, education, experience, and location. Please discuss your intended work location with the recruiter for more information. The total compensation package for this position also includes a full range of medical benefits, 403(b) eligibility with match, Combined Time Off (CTO), Care and Concern leave, Parental leave, wellbeing benefit, a community service day, and eight paid holidays that are effective as of your first day of employment.