Project Coordinator - Multifamily

Floor Authority; Myrtle Beach (SC); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) retirement savings plan

Paid time off and holidays

Job summary

Floor Authority is looking for a Multifamily Coordinator in Myrtle Beach, SC. The role supports sales and operations by managing order execution, procurement, and installer communication for multifamily projects.

Key responsibilities include processing orders accurately, coordinating materials, and resolving real-time issues. Ideal candidates should have experience in office administration, strong organizational skills, and be proficient in Microsoft Office.

The position offers health benefits and a hybrid work model.

Qualifications

• 1–3 years of experience in office administration or similar roles.
• Ability to manage vendor relationships and hold partners accountable.
• Strong written and verbal communication skills.

Responsibilities

• Manage order execution and material coordination for projects.
• Generate and process installation documents and job paperwork.
• Coordinate material needs and communicate clearly with installers.

Skills

Organizational skills

Proficient in Microsoft Office

Strong communication skills

Job description

Role Purpose

The Multifamily Coordinator plays a critical role in supporting the Multifamily sales and operations teams by managing order execution, material coordination, installer communication, and real‑time problem resolution. This position acts as the operational bridge between Sales Account Managers (SAMs), installers, the warehouse, and internal systems to ensure multifamily projects run smoothly, accurately, and on schedule.

Order & Project Coordination

• Complete and process order requests submitted by SAMs accurately and in a timely manner.
• Generate installation documents and job paperwork required for multifamily projects.
• Ensure all job details are complete, accurate, and properly entered into Floor Core.

Material Management & Procurement

• Reserve material for upcoming projects and verify availability.
• Coordinate and facilitate procurement of materials when inventory is not available.
• Communicate material needs, shortages, and timelines to relevant teams.
• Send pick tickets to the warehouse and ensure materials are pulled correctly.
• Communicate work orders clearly and accurately to installers.
• Schedule jobs with installers in Floor Core, ensuring alignment with project timelines.
• Serve as a secondary point of contact for installers regarding job details and changes.

Real-Time Problem Solving & Support

• Assist SAMs with real‑time issues such as adding materials to existing orders, sending updated pick tickets to the warehouse, adding trip charges or labor line items as needed, and troubleshooting and resolving order, scheduling, or material issues.

Administrative & System Support

• Maintain accurate and up-to-date job records and documentation.
• Ensure compliance with internal processes and workflows.
• Provide proactive communication to stakeholders regarding job status or issues.

Travel & Work Schedule

• Office‑based in Myrtle Beach, SC; Wilmington, NC; or Charlotte, NC.
• Full‑time position, Monday–Friday, 9am‑5pm / 8:30am‑4:30pm.

Desired Qualifications

• 1–3 years of experience in office administration, facilities coordination, or a similar support role.
• Highly organized with strong follow‑through—nothing gets forgotten or lost in the shuffle.
• Proficient in Microsoft Office, especially Excel and Outlook.
• Comfortable managing vendor relationships and holding external partners accountable.
• Strong written and verbal communication skills.
• Ability to prioritize competing tasks and shift focus as operational needs change throughout the day.

Working Conditions

• Office based position.
• Some tasks involve warehouse environments, including coordination with warehouse staff and occasional light physical activity (moving supplies, organizing storage).

Company Benefits

• Health, dental, and vision insurance.
• 401(k) retirement savings plan.
• Paid time off and holidays.

What Success Looks Like

Orders are processed accurately and on time

Order requests from SAMs are completed promptly, installation documents are correct, and job details are fully and accurately entered into Floor Core.

Materials are ready when installers need them

Materials are properly reserved, shortages are identified early, procurement is coordinated proactively, and pick tickets are sent accurately to the warehouse—preventing job delays caused by missing or incorrect product.

Installers are clearly informed and properly scheduled

Installers receive clear work orders, jobs are scheduled correctly in Floor Core, and last‑minute confusion or rework is minimized.

Real‑time problems are handled quickly and calmly

When issues arise—such as added material needs, trip charges, or scope changes—the coordinator resolves them efficiently, communicates clearly, and keeps jobs moving without escalation whenever possible.

SAMs feel supported, not slowed down

Sales Account Managers trust the coordinator as a go‑to partner who anticipates needs, responds quickly, and removes operational friction so they can focus on customer relationships.

Systems and records are clean and reliable

Job records, labor lines, material allocations, and documentation are accurate, complete, and up to date, reducing downstream errors and rework.

Projects stay on schedule

Through strong follow‑through, communication, and attention to detail, multifamily jobs consistently stay aligned with timelines and operational expectations.

Work Location: Hybrid remote in Myrtle Beach, SC 29588