Project Coordinator - Commercial Furniture Delivery

Henricksen & Co; Oak Brook (IL); On-site; USD 55,000 - 70,000; Full time

Job summary

Henricksen in Oak Brook, IL (Chicago area) offers the Project Coordinator role with option to work from Chicago or Oak Brook. This position serves as the main support to Account Executives and project teams through the sales process, handling order management and acting as the central hub for project delivery, engagement, and client outcomes.

The role requires strong communication, organization, and customer service skills; experience with MS Office is expected; knowledge of related software is

Qualifications

• High school diploma or equivalent required.
• Proficient in Microsoft Office365 applications (Word, Excel, PowerPoint).
• Ability to take direction.
• Detail and task-oriented with proven organizational and problem-solving skills.
• Work independently and collaboratively in a fast-paced, deadline-driven environment.
• Strong customer service and interpersonal orientation.
• Strong verbal and written communication skills.

Responsibilities

• Project Relationship Management: liaise between Account Executive and cross-functional team; support core processes and escalate proactively.
• Order Entry and Management: prepare quotes, apply vendor discounts and markups, place orders, track status, and reconcile invoices.
• Logistics and Issue Resolution: resolve punch lists, file freight claims, and manage warranties.
• Customer Service: maintain professionalism and promote exceptional client experience.
• People and Culture Development: support organizational culture and ongoing learning.

Skills

Customer service

Communication

Detail oriented

Team collaboration

Problem solving

Direction taking

Education

Bachelor's/Associate degree in related field

Tools

Microsoft Office 365

Job description

Henricksen in Oak Brook, IL (Chicago area) offers the Project Coordinator role with option to work from Chicago or Oak Brook. This position serves as the main support to Account Executives and project teams through the sales process, handling order management and acting as the central hub for project delivery, engagement, and client outcomes.

The role requires strong communication, organization, and customer service skills; experience with MS Office is expected; knowledge of related software is