Project Coordinator Cell & Gene (Remote) M-F 11am-7pm EST

564 Marken LLP; United States; Remote; USD 40,000 - 60,000; Full time

Job summary

UPS Healthcare Precision Logistics is seeking a remote Customer Support Associate to handle incoming requests from customers and vendors, process orders, and provide quotes. The role requires examining customer needs and offering solutions to support ongoing operations.

The position is 100% remote with hours aligned to PST, Monday through Friday, and emphasizes compliant, efficient service within UPS guidelines.

Qualifications

• U.S. citizen or national, or legally authorized to work in the U.S.

Responsibilities

• Receives incoming requests from customers and/or vendors, executes orders, provides quotes, checks shipment status.
• Analyzes customer needs, provides solutions, and administrative or technical support to ensure ongoing operations.

Job description

Job Description

Together, we are Marken, UPS Healthcare Precision Logistics. As the clinical and advanced therapy part of UPS Healthcare, we reach patients faster, with greater scalability and access to new pathways throughout the supply chain. With our One UPS advantage and comprehensive service portfolio, including Polar Speed's in-network pharmacies, we are optimally positioned to keep our clients competitive in an increasingly complex market.

Job Summary

This position receives incoming requests from customers and/or vendors, executes orders, provides quotes, checks shipment status, etc. This role analyzes customer needs, provides solutions, and administrative or technical support to ensure effective on-going operations. Applies knowledge of established processes and procedures to execute with excellence. Performs administrative work that requires working knowledge and skills: Developed through formal training or work experience. Recognizes and solves typical problems that can occur in own work area by evaluating and selecting solutions from established options. Impacts own team through the quality of the services or information provided. Works within established procedures with a moderate degree of supervision.

This position will be 100% remote. Looking for a candidate who can work M-F 11am-7pm PST or 9am-5pm PST Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Company Culture and History

In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.