Project Coordinator - Administrative & Insurance Liaison

IICRC; Decatur (IL); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of Panthersville is seeking an Administrative & Insurance Job Coordinator to serve as a liaison with customers, identify project requirements, and organize projects with the support of Project Managers and teammates. You will communicate clearly, document all steps, and ensure timelines are met across departments.

The ideal candidate has a Bachelor's degree (preferred), at least 1 year of customer service or office experience, strong multitasking ability, accuracy, and proficiency with

Qualifications

• Bachelor's degree preferred and 1+ year of customer service or office experience.
• Ability to multitask and remain detail oriented.

Responsibilities

• Responsible for clear and efficient project communication with the customer and project stakeholders
• Daily project oversight including monitoring status, audits, and work-in-progress
• Create preliminary estimates using estimating software
• Review and validate job site documentation
• Work closely with Project Managers to ensure thorough and accurate project documentation
• Collaborate with other departments as needed

Skills

Customer service

Office administration

Detail oriented

Education

Bachelor's degree (preferred)

Tools

Xactimate

Job description

SERVPRO of Panthersville is seeking an Administrative & Insurance Job Coordinator to serve as a liaison with customers, identify project requirements, and organize projects with the support of Project Managers and teammates. You will communicate clearly, document all steps, and ensure timelines are met across departments.

The ideal candidate has a Bachelor's degree (preferred), at least 1 year of customer service or office experience, strong multitasking ability, accuracy, and proficiency with