Administrative & Insurance Job Coordinator

IICRC; Decatur (IL); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of Panthersville is seeking an Administrative & Insurance Job Coordinator to serve as a liaison with customers, identify project requirements, and organize projects with the support of Project Managers and teammates. You will communicate clearly, document all steps, and ensure timelines are met across departments.

The ideal candidate has a Bachelor's degree (preferred), at least 1 year of customer service or office experience, strong multitasking ability, accuracy, and proficiency with

Qualifications

• Bachelor's degree preferred and 1+ year of customer service or office experience.
• Ability to multitask and remain detail oriented.

Responsibilities

• Responsible for clear and efficient project communication with the customer and project stakeholders
• Daily project oversight including monitoring status, audits, and work-in-progress
• Create preliminary estimates using estimating software
• Review and validate job site documentation
• Work closely with Project Managers to ensure thorough and accurate project documentation
• Collaborate with other departments as needed

Skills

Customer service

Office administration

Detail oriented

Education

Bachelor's degree (preferred)

Tools

Xactimate

Job description

Benefits:

• Training & development
• Tuition assistance
• 401(k) matching

SERVPRO of Panthersville is hiring a Project Coordinator!

Benefits

SERVPRO of Panthersville offers:

• Competitive compensation
• Superior benefits
• Career progression
• Professional development

And more!

The Administrative & Insurance Job Coordinator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, organized and have outstanding customer service skills, you could thrive in this environment!

Key Responsibilities

• Responsible for clear and efficient project communication with the customer and project stakeholders
• Daily project(s) oversight to include monitoring status, audit, and work-in-progress
• Create preliminary estimate using estimating software
• Review and validate job site documentation
• Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
• Collaborate and assist with other departments, as needed

Position Requirements

• Bachelors Degree (preferred)
• At least 1 year of customer service and/or office-related experience
• Ability to multitask and to remain detail orientated
• Must be knowledgeable in relevant computer applications
• Xactimate experience

Skills/Physical Demands/Competencies

This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.