Project Coordinator (Additive Manufacturing)

TriMech; Deep River (CT); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Flex PTO

Competitive Group Benefits Plan

Perkopolis Membership Access –Employee

perk and discount programs

Job summary

TriMech is seeking a Project Coordinator in an intermediate role to manage discovery, estimating, and project execution for custom client projects involving prototype development and appearance models. You will interact with customers, collect requirements, and translate them into actionable plans across manufacturing stages.

The role requires strong communication, attention to detail, and the ability to travel for client meetings.

Qualifications

• 2–4 years of experience in an additive manufacturing environment.
• Strong phone presence and excellent communication skills.
• Disciplined work ethic with sharp attention to detail.
• Ability to follow direction, execute tasks promptly, and use sound judgment when escalating questions, risks, or safety concerns.
• Demonstrates initiative, adaptability, and a solutions-oriented approach in a fast-paced environment.
• Understands business-to-business selling approaches.
• Extensive knowledge of 3D printing systems and traditional fabrication methods.
• Must demonstrate the ability to learn new techniques.
• Must be legally authorized to work in the United States.
• Ability to finish small parts and lift up to 50 lbs.
• Advanced math and computer skills; expert understanding of technical drawings.
• Ability to communicate effectively in English with customers and internal teams.

Responsibilities

• Take inbound calls from customers requesting quotes or placing orders.
• Learn project requirements and quote recommended services, processes, and materials.
• Follow up on quotes and convert to orders.
• Proactively process orders and relay issues and solutions to stakeholders.
• Manage approved suppliers as required by the project.
• Provide backup project support when a team member is out.
• Assist with processing/finishing/shipping orders as needed.
• Willingness to learn new machines, processes, materials, and approaches.
• Travel to client sites for project meetings and support Outside Sales.
• Adhere to Safety and Quality Procedures and wear PPE.
• Weekend availability may be required with advance notice.
• Perform other related duties as assigned.

Skills

Phone presence

Communication

Attention to detail

Follow directions

Initiative

Adaptability

B2B selling

3D printing knowledge

Additive manufacturing

Learning new techniques

English communication

Tools

Technical drawings

Advanced math

Computer skills

Job description

The Project Coordinator is an intermediate-level role responsible for discovery, estimating, and project management of custom client projects. Projects relate to prototype development, limited production cast urethane, and appearance models across a range of industries. Project Coordinators are detail oriented, resourceful problem solvers who can learn complex product information, recommend practical solutions, and build strong customer relationships.

DUTIES AND RESPONSIBILITIES

• Take inbound phone calls from customers requesting quotes or placing orders
• Communicate with customers to learn the nature of their project requirements and quote recommended services/processes/materials
• Follow up on quotes and convert to orders
• Proactively process orders and identify & provide solutions to project issues and relay them to appropriate stakeholders in a timely manner
• Manage approved suppliers as required by the project
• Provide backup project support when a team member is out of the office
• As needed, help physically process/finish/ship orders
• Willingness to learn new machines, processes, materials, & approaches
• Ability to travel to client sites for project meetings & support Outside Sales
• Observe all Safety and Quality Procedures. Wear all the required PPE (gloves, lab coats, etc.).
• Weekend availability may be required based on business needs, with advance notice where practicable.
• Perform other related duties as assigned, consistent with the scope and level of the role.
• SKILLS AND REQUIREMENTS
• Two to four years of experience in additive manufacturing environment
• Strong phone presence with excellent communication skills
• Disciplined work ethic with sharp attention to detail
• Ability to follow direction, execute tasks promptly, and use sound judgment when escalating questions, risks, or safety concerns.
• Demonstrates initiative, adaptability, and a solutions-oriented approach to solving problems in a fast-paced environment.
• Understands business-to-business selling approach
• Extensive knowledge of 3D printing systems and traditional fabrication methods
• Must demonstrate the ability to learn new techniques.
• Must be legally authorized to work in the United States. Where applicable, employment may be subject to verification of eligibility to access export-controlled information or work under customer or government contract requirements.
• Ability to delicately finish small parts using various tools
• Advanced math and computer skills
• Expert understanding of technical drawings
• Ability to perform essential physical functions of the role, which may include lifting up to 50 lbs., with or without reasonable accommodation.
• Ability to communicate effectively in English with customers, suppliers, and internal teams.

COMPENSATION

• 75k and bonus

PERKS AND BENEFITS

• Flex PTO
• Competitive Group Benefits Plan
• Perkopolis Membership Access – Employee perk and discount programs.