Project Coordinator

Arcadia; Spokane (WA); Remote; USD 39,000 - 58,000; Full time

Benefits offered by this job

Remote-first culture

Flexible PTO

11 annual holidays

10 days sick leave

Bereavement leave

Volunteer days

Professional development days

Parental Leave

Medical/dental/vision benefits

Job summary

Arcadia is seeking a client-facing project coordinator to manage multiple deadline-driven projects, timelines, scheduling, training, reporting, and data entry. You will serve as the primary escalation point for client concerns, especially billing and service issues, while coordinating across teams and guiding daily stand-ups.

Ideal candidates have at least 3 years in project management and customer service, with experience in utility, telecom, or waste sectors.

Qualifications

• At least 3 years of project management and customer service experience.
• Ideal background in utility, telecom, or waste industries.
• Engie Impact client-facing experience is a bonus.

Responsibilities

• Juggle multiple deadline-driven projects with timelines, scheduling, training, reporting and data entry.
• Act as the go-to escalation point for client concerns, especially billing and service issues.
• Lead daily stand-ups and coordinate across teams; communicate with clients and executives.

Skills

Project management

Customer service

Organization

Written communication

Verbal communication

Job description

Who We Are

Arcadia is the AI-powered energy intelligence platform for businesses. We replace fragmented tools and manual workflows with one platform to pay utility bills, buy energy, and advance sustainability — across every location, at enterprise scale.

Who We Are

Arcadia is the AI-powered energy intelligence platform for businesses. We replace fragmented tools and manual workflows with one platform to pay utility bills, buy energy, and advance sustainability — across every location, at enterprise scale. Trusted by Fortune 2000 companies, Arcadia combines unified data, AI-powered analytics, and expert advisory to help enterprise teams save money, mitigate risk, and cut carbon.

We Deliver This Through Three Comprehensive Solutions

• Utility Bill Management: Automating the entire utility bill lifecycle — from data capture and validation to payment processing and auditing.
• Energy Procurement Advisory: Bringing together comprehensive data, AI-powered analytics, market expertise, and a strong partner network to make sophisticated procurement options accessible to all.
• Sustainability Reporting — Verified emissions data with seamless integration into leading sustainability platforms.

Tackling the world's most complex energy challenges requires diverse thinking. We're building teams of people from different backgrounds, industries, and disciplines — united by a belief that energy management should be simple, intelligent, and a genuine driver of business value.

What We’re Looking For

This is a client-facing project coordinator role — someone who can juggle multiple deadline-driven projects at once (timelines, scheduling, training, reporting, data entry) while acting as the go‑to escalation point for client concerns, especially billing and service issues. Strong candidates bring at least 3 years of project management/customer service experience, ideally with utility, telecom, or waste industry background (Engie Impact client‑facing experience is a bonus). They need to be highly organized and detail-oriented (reviewing spreadsheets/reports for accuracy and errors), comfortable leading daily stand‑ups and coordinating across teams, and skilled at both written and verbal communication with everyone from clients to executives.

Preferred Experience

• Utility/Telecom/Waste industry knowledge experience a plus.
• At least 3 years of project management and customer related work experience.
• Preferred 6+ months of Engie Impact in a client facing role.

Benefits

• "Remote first" culture - work anywhere in the continental US as long as you have a reliable internet connection
• Flexible PTO - no accrued hours and no limit on the number of vacation days exempt employees can take each year
• 11 annual holidays
• 10 days sick leave
• Up to 2 weeks bereavement leave
• 2 volunteer days off
• 2 professional development days off
• Parental Leave Benefits for ALL parents
• 75-95% employer cost coverage for medical, dental, and vision benefits for employees and dependents

Celebrating Diversity and Inclusion

Here at Arcadia, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Arcadia is committed to equal employment opportunities regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing [e-mail] prior to completing your application.

Target Annual Compensation Range for this role will be Min: $18.75 Mid: $25.00 Max: $28.00. There will also be a competitive benefits and equity (bonus if applicable) component to the package. The exact compensation at which this job is filled will be determined by the skills, experience, and location of the qualified candidate. Please note that we are unable to offer visa sponsorship for this position at this time.

Data Privacy & California Residents

You voluntarily provide personal information (such as your resume, contact details, and assessment responses) when submitting an application. We may use this to evaluate your candidacy and derive inferences from this data to match your profile with open roles. For California Residents: This collection is consistent with the CCPA. You have the right to request access to or deletion of your data by contacting [e-mail].

• Visa Sponsorship
• Select R&D & Data roles: We are proud to offer visa sponsorship opportunities for qualified candidates interested in joining our team
• Other roles: Please note that we are unable to offer visa sponsorship for this position at this time