Project Coordinator

Juniper Office; San Antonio (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Juniper Office in San Antonio, TX seeks a highly organized Project Coordinator to guide furniture projects from customer approval through delivery and installation. You will be the primary contact, coordinating across Sales, Purchasing, Warehouse and Installation teams to keep orders accurate and timelines on track.

Ideal candidates are proactive, detail-oriented, and comfortable managing multiple projects in a fast-paced environment.

Qualifications

• Experience in project coordination, order management, or customer service.
• Ability to manage multiple projects and meet deadlines.
• Excellent written and verbal communication.
• Proficiency with Microsoft Office.
• Comfort coordinating across Sales, Purchasing, Warehouse and Installation teams.

Responsibilities

• Serve as the primary customer contact during project implementation.
• Provide weekly status updates to customers.
• Enter sales orders after customer approval and documents.
• Coordinate scheduling of installations with customers and teams.
• Create and track invoices and ensure payments before installation.
• Maintain accurate project records in company systems.
• Generate internal reports on timelines and progress.
• Back up Purchasing Specialist for order entry and shipping.

Skills

Project coordination

Order management

Customer service

Multitasking

Communication

Microsoft Office

Attention to detail

Tools

Order management software

Job description

About Juniper Office

Juniper Office helps businesses create functional, modern workspaces through a streamlined furniture purchasing and installation experience. We are looking for a highly organized, customer-focused Project Coordinator to guide projects from customer approval through delivery and installation.

This position serves as the primary point of contact for customers during project implementation and works closely with Sales, Purchasing, Warehouse, and Installation teams to keep orders accurate, timelines on track, and customers informed. The ideal candidate is proactive, detail-oriented, and comfortable managing multiple projects in a fast-paced environment.

Key Responsibilities

• Serve as the primary customer contact throughout project implementation, providing professional and timely support.
• Maintain consistent communication with customers regarding open projects, including providing weekly status updates.
• Respond promptly to customer emails, questions, and concerns.
• Enter sales orders after receiving customer approval and all required documentation.
• Purchase custom items as needed and monitor order status.
• Send and track customer invoices, ensuring required payments are received before installation.
• Coordinate with customers, Installation Leads, and Warehouse team members to schedule installations and minimize preventable delays or reschedules.
• Confirm and coordinate customer-specific onsite requirements before delivery and installation.
• Keep project details, timelines, order updates, and receiving information accurate and current in company systems.
• Ensure project information is accessible to all appropriate team members.
• Participate in project status meetings and provide reporting on timelines, scope, outstanding items, and overall project progress.
• Meet regularly with Operations leadership to review open orders, installation schedules, and punch‑list items.
• Generate reports for internal teams using current order and receiving information.
• Collaborate across Sales, Purchasing, Warehouse, Installation, and other departments to support a successful customer experience.
• Assist with sales support, incoming phone calls, and customer service responsibilities as needed.
• Learn order entry, purchasing, and shipping processes to serve as the primary backup for the Purchasing Specialist.
• Resolve project issues efficiently and elevate concerns when appropriate.
• Perform other duties as assigned by management.

What We’re Looking For

• Previous experience in project coordination, order management, customer service, office furniture, logistics, purchasing, or a related field preferred.
• Strong organizational skills with the ability to manage multiple active projects and competing priorities.
• Excellent written and verbal communication skills.
• Strong attention to detail and consistent follow-through.
• A proactive approach to identifying issues and keeping projects moving forward.
• Ability to provide responsive, professional customer service.
• Comfortable working across multiple departments and coordinating with both internal and external partners.
• Ability to learn and accurately use order‑management and project‑tracking software.
• Proficiency with Microsoft Office or similar business applications.
• Ability to work effectively in a fast‑paced, deadline‑driven environment.

What Success Looks Like

• Customers receive consistent, timely, and accurate project updates.
• Orders are entered correctly and project records remain current.
• Required payments are received before scheduled installations.
• Installations are coordinated effectively with minimal preventable delays or reschedules.
• Internal teams have the information they need to complete projects successfully.
• Customer questions and project issues are addressed promptly and professionally.

If you are highly organized, enjoy working with customers, and take pride in keeping projects on track from order through installation, we would love to hear from you.