Project Coordinator

CMC; Jessup (MD); On-site; USD 55,000 - 75,000; Full time

Job summary

CMC is seeking a Customer Service/Project Coordinator to manage the full order process from intake through delivery and invoicing. You will gather detailed requirements, schedule orders, monitor progression, and respond promptly to inquiries.

The role requires reading civil plans, coordinating with multiple departments, and maintaining ERP records. We offer training, advancement opportunities, and a comprehensive benefits package.

Qualifications

• High school diploma or GED; related training preferred.
• Minimum of 3 years in customer service, project management, or construction site development.
• Strong ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office and ERP systems; ability to read/interpret civil drawings.

Responsibilities

• Manage the full order process from intake through delivery and invoicing.
• Gather complete order requirements, schedule orders, and monitor job progress.
• Respond promptly and professionally to customer inquiries.
• Verify pricing, manage change orders, and update order components as needed.
• Follow up on submittals to ensure timely approval and processing.
• Collaborate across departments to ensure accurate, on-time product delivery.
• Coordinate field support visits and ensure resolution of issues.
• Maintain accurate records in ERP and internal systems.
• Attend team meetings and assist with departmental support as needed.

Skills

Multitasking

Communication

MS Office

ERP systems

Civil plans reading

CP&P knowledge

Teamwork

Education

High school diploma or GED

Tools

Titan ERP

Job description

There’s more to CMC than our products and the buildings, structures, and roads they go into. At CMC, it’s the people inside our recycling centers, fabrication plants, manufacturing facilities, steel mills and offices that make us who we are as a company. Our success comes from finding, retaining, and supporting the highest quality talent by offering:

• Day 1 Benefits Coverage with low cost Medical, Vision, Dental
• Day 1 Paid-time Off and Vacation
• 4.5% Company Match 401(k) plan
• Competitive Compensation and Bonuses
• Company-paid Life and Disability Insurance
• Employee Stock Purchase Plan
• Training and Advancement Opportunities

It’s what’s inside that counts

There’s more to CMC than our products and the buildings, structures, and roads they go into. At CMC, it’s the people inside our recycling centers, fabrication plants, manufacturing facilities, steel mills and offices that make us who we are as a company. Our success comes from finding, retaining, and supporting the highest quality talent by offering:

• Day 1 Benefits Coverage with low cost Medical, Vision, Dental
• Day 1 Paid-time Off and Vacation
• 4.5% Company Match 401(k) plan
• $500 Annual Company-paid Lifestyle Benefit
• Competitive Compensation and Bonuses
• Company-paid Life and Disability Insurance
• Employee Stock Purchase Plan
• Training and Advancement Opportunities

Why This Job

CMC provides an excellent opportunity to learn the steel, construction reinforcement and ground stabilization industries and to grow in your career. Whether you will spend your day brainstorming in an office cubicle, operating a crane, running manufacturing equipment or troubleshooting technical obstacles, at CMC, you’ll get the training and support from your team that you need to excel in your role and reach your full potential.

What You’ll Do

• Manage the full order process from intake through delivery and invoicing
• Gather complete order requirements, schedule orders, and monitor job progress
• Respond promptly and professionally to customer inquiries
• Verify pricing, manage change orders, and update order components as needed
• Follow up on submittals to ensure timely approval and processing
• Collaborate across departments to ensure accurate, on-time product delivery
• Coordinate field support visits and ensure resolution of issues
• Maintain accurate records in ERP and internal systems
• Attend team meetings and assist with departmental support as needed

What You’ll Need

• Strong ability to manage multiple priorities in a high-volume, fast-paced environment
• Clear, professional verbal and written communication skills
• Proficiency with Microsoft Office and ERP systems (Titan or similar preferred)
• Ability to read and interpret civil engineering plans and production drawings
• Working knowledge of CP&P products and their applications preferred
• Team-oriented mindset with ability to work independently

Your Education

• High school diploma or GED required; additional education, training, or equivalent experience preferred
• Minimum of 3 years of experience in customer service, project management, or construction site development

We are CMC, a Fortune 500® company at the leading edge of our industry. Our construction reinforcement and steel products have supported construction projects and structures around the world. The secret to our success? We’ve built our legacy by assembling a team of innovators and doers to tackle some of the most challenging construction reinforcement problems facing our world for more than 100 years — and we’re just getting started.

If you’re ready to join a team working to make our industry more sustainable, support the bridges, roadways, buildings and infrastructure that connects our communities, and do meaningful work, you’re ready to join CMC.

CMC is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, physical or mental disability, national origin, citizenship, military or veteran status, sexual orientation, gender identity and/or expression, genetic information, or other status protected by federal, state or local law.

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