End Client: CT DSS (Department of Social Services)
Job Title: Project Coordinator
Duration: 8 Months
Location: Harfort, CT
Interview Type: In-Person
Department: CT DSS (Department of Social Services)
Scope of Project
We are seeking a highly organized and detail-oriented Project Coordinator to support a Program Manager in the delivery of the HR1 Program, a high-visibility initiative focused on reducing SNAP error rates and improving program performance. The Project Coordinator will support multiple concurrent projects by coordinating program activities, facilitating executive and operational meetings, tracking action items and deliverables, and developing executive-level reporting for senior leadership and Cabinet stakeholders.
Responsibilities
- Support project activities associated with the HR1 Program and initiatives aimed at reducing SNAP error rates and improving operational effectiveness.
- Coordinate across business, operational, policy, and technology teams to ensure alignment on program objectives, milestones, and deliverables.
- Monitor project progress, risks, dependencies, and corrective action plans related to SNAP error reduction efforts.
- Prepare executive summaries, dashboards, and status reports highlighting key metrics, program progress, issues, and achievements.
- Facilitate leadership, governance, and operational meetings focused on program performance and continuous improvement initiatives.
- Track action items and follow up with stakeholders to ensure timely completion of deliverables and program objectives.
- Support Program Managers in planning, scheduling, and coordination of multiple workstreams.
- Assist in documenting project requirements, risks, decisions, and action plans.
- Collaborate with leadership teams to support strategic initiatives and program governance activities.
- Ensure project documentation is maintained accurately and updated regularly.
- Participate in status meetings, project reviews, and stakeholder communications.
- Help identify process improvement opportunities and support implementation efforts.
Required Skills
- Experience supporting project management or program coordination activities.
- Strong organizational and multitasking skills with the ability to manage multiple priorities simultaneously.
- Experience tracking project schedules, milestones, risks, issues, and action items.
- Ability to prepare executive reports, dashboards, presentations, and status updates.
- Strong communication, facilitation, and stakeholder management skills.
- Experience coordinating meetings, documenting decisions, and following up on action items.
- Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
- Ability to work collaboratively with business, operations, policy, and technical teams.
- Strong analytical, problem-solving, and documentation skills.
- Experience working in Agile, PMO, or program management environments.
Preferred Skills
- Experience supporting large-scale government, public sector, human services, benefits administration, or healthcare programs.
- Experience working on initiatives involving program compliance, eligibility operations, quality improvement, or performance management.
- Familiarity with SNAP, Medicaid, social services programs, or other public assistance programs.
- Experience preparing executive-level communications and presentations for senior leadership.
- Knowledge of project management methodologies and governance frameworks.
- Experience with reporting tools, dashboards, and performance metrics tracking