Construction Coordinator

IICRC; Austin (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Roth IRA

Health insurance

Vision insurance

Dental insurance

Paid time off

Training & development

Career progression

Professional development

Competitive compensation

Job summary

SERVPRO of Perry Hall/White Marsh is seeking a Construction Coordinator to help manage fire and water damage projects from start to finish. You will coordinate with customers, conduct site visits, and ensure project scope, schedules and budgets are followed.

The role demands strong communication, organization, and a solid customer-service track record. Experience in restoration or construction is preferred, and proficiency with basic Microsoft Office tools is expected.

Qualifications

• High school diploma or GED required.
• Associate or Bachelor of Business Administration preferred.
• Strong customer service track record.
• Excellent written and oral communication.
• Intermediate math skills.
• Experience in restoration and/or construction preferred.

Responsibilities

• Assist with customer service and management of the customer experience.
• Monitor and ensure client requirements are followed.
• Assist with scheduling all warranty activities.
• Enter lead/jobs into the operating system and ensure project data accuracy.
• Schedule Construction Manager initial visit with customer.
• Educate customers on process.
• Review and validate project file documentation.
• Confirm with Construction Manager project scope of work is complete.
• Maintain customer and client communications.
• Support Construction Managers ensuring customer and client agreement on scope and estimate.
• Ensure all paperwork is complete with customer and client.
• Issue POs based on project budget.
• Validate completed PO documentation.
• Update contract status with change orders and keep customer and client advised.
• Maintain Work-in-Progress (WIP) report.
• Maintain internal and external communications.
• Maintain communication log.
• Prepare project reports.
• Upon completion, review file documentation and update as necessary.
• Manage collections activities.
• Perform project close-out

Skills

Customer service

Communication

Microsoft Office

Organization

Interpersonal skills

Stress management

Education

High school diploma or GED

Associate or Bachelor of Business Administration preferred

Job description

Benefits

• Roth IRA
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Dental insurance

Construction Coordinator

SERVPRO of Perry Hall/White Marsh is hiring a Construction Coordinator!

Benefits

• Competitive compensation
• Health, dental and vision insurance
• Paid time off
• Roth IRA
• Career progression
• Professional development
  And more!

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our Franchise as a new Construction Coordinator. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our Franchise is seeking someone who is organized, has excellent communication skills and enjoys meeting and working with new people. An ideal candidate would receive job satisfaction from seeing construction projects complete successfully from start to finish. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment!

Key Responsibilities

• Assist with customer service and management of the customer experience
• Monitor and ensure client requirements are followed
• Assist with scheduling all warranty activities
• Enter lead/jobs into the operating system and make sure all information in the project is correct
• Schedule Construction Manager initial visit with customer
• Educate customers on process
• Review and validate project file documentation
• Confirm with Construction Manager project scope of work is complete
• Maintain customer and client communications
• Support Construction Managers ensuring customer and client agreement on scope and estimate
• Ensure all paperwork is complete with customer and client
• Issue POs based on project budget
• Validate completed PO documentation
• Update contract status with change orders and keep customer and client advised
• Maintain Work-in-Progress (WIP) report
• Maintain internal and external communications
• Maintain communication log
• Prepare project reports
• Upon completion, review file documentation and update as necessary
• Manage collections activities
• Perform project close-out

Position Requirements

• High school diploma/GED
• Associate or Bachelor of Business Administration is preferred
• Superb customer service track record
• Effective written and oral communication
• Intermediate math skills
• Experience in restoration and/or construction preferred

Skills Required

• Must be able to use basic Microsoft programs (Word, Excel, Outlook, etc.)
• Organization and attention to detail required
• Must be comfortable speaking with customers regularly throughout the course of stressful and lengthy projects

Each SERVPRO® Franchise is Independently Owned and Operated.