Position: Project Coordinator
Location: Remote - Illinois
Job Type: 6-month W2 contract with the potential to be extended
Compensation: $48-$50/hr
JOB DESCRIPTION
Deposit Operations is looking for an Analyst to manage the day-to-day work related to checks. This includes sending official checks and depositing changes that come to us through our Branch, mail, or Mobile Check Deposit.
Job Description
- Work closely with agents and technology to investigate potential process issues
- Conduct or facilitate root cause analysis
- Work with business risk, legal, and compliance to determine remediation strategies
- Manage process remediations
- Work with various stakeholders to define new processes, including building new controls and monitoring
- Able to quickly learn technical and regulated processes
- Review daily monitoring reports and investigate potential issues, document findings
- Review and update as needed customer communications, procedures, process flows customer commitments, and terms and conditions.
Skills Required:
- Project management – able to define scope of work to be done, develop processes and systems for prioritizing, executing, and communicating plans to meet targets.
- Problem solving – can bring clarity and structure to solving ambiguous blockers. Willingness to dig in and figure out problems and make recommendations to solve them.
- Communication – can partner across various functional teams to understand initiatives and execute improvements, providing visibility on status along the way.
- Data and software proficiency – can leverage Excel, Tableau, and other tools to analyze data tied to business controls.
- Compliance mind set - experience working in highly regulated environments
Resumes That Will Stand Out:
- Strong examples of a candidate working independently. Showing that they can pick up a process quickly, follow procedures, and document their works as instructed.
- Experience in work that carried firm deadlines with regulatory scrutiny.
- Examples providing clear communication of project status and quick escalation of blockers
- Experience taking complex topics and synthesizing them down into clear and concise statements.
- Check process experience is highly desirable