Project Coordinator

Cook & Boardman, LLC; Austin (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Cook & Boardman, LLC seeks a capable Project Coordinator to support the Project Management team with customer service, organization, and inside support. You will help track orders to ensure they are current and in good standing and assist with quotes, work orders, and submittals.

This role requires strong communication with general contractors, customers, and field technicians, proficiency in Microsoft Office, and attention to detail.

Qualifications

• Proficient in Microsoft Office (Excel, Word, Outlook).
• Must pass pre-employment background check and drug screen.
• Blue print reading and specification interpretation preferred.

Responsibilities

• Assist project management in coordination and communication to meet construction schedule.
• Prepare and submit quotes and work orders; perform take-offs from blueprints and process revisions.
• Communicate status of orders to General Contractors, Customers, and Field Technicians; prepare timely reports.
• Follow-up correspondence primarily via email.
• Respond promptly to phone calls; communicate with factories and suppliers.
• Monitor orders and provide shipment tracking.
• Prepare direct entry sales orders.
• Coordinate project submittal process and product data sheets, samples, schedules.
• Provide close-out documents; escalate issues to PM/Team Lead when needed.
• Coordinate orders across the US, Canada, and Puerto Rico.
• Demonstrate knowledge of materials: Doors, Frames, Door Hardware.

Skills

Microsoft Excel

Microsoft Word

Microsoft Outlook

Computer literacy

Background check

Job description

The Project Coordinator works closely with the Project Management team, and provides basic customer service, organization, inside support, preparation of standard reporting, tracking all orders to ensure they are current and in good standing.

Essential Functions

• Assist project management team in coordination and communication in a timely manner in order to meet the construction schedule
• Prepare and submit quotes and work orders to customers and technicians within the agreed upon timeframe. Including, the ability to perform a construction take off from blue prints, and process Architectural revisions and bulletins (As Required By Account)
• Communicate effectively through verbal and written communication to General Contractors, Customers, and Field Technicians and to Internal Departments regarding the status of orders. Prepares timely update reports for management, customers as needed.
• Follow-up correspondence in writing (email primarily)
• Responsive to returning phone calls in a timely manner
• Communicate with factories and suppliers
• Monitor orders, and provide tracking for shipments.
• Prepare direct entry sales orders
• Coordinate project submittal process-product data sheets, samples, schedules, etc.
• Provide close-out documents as required
• Ability to resolve project issues quickly and efficiently and communicates not only the problem but also a resolution to all required parties. If unable to find an acceptable solution will elevate to the Project Manager / Team Lead.
• Coordinate orders across the US, Canada and Puerto Rico.
• Displays working product knowledge of materials: Doors, Frames, Door Hardware.

Minimum Qualifications

• Proficient in Microsoft Products, including but not limited to Excel, Word, and Outlook
• Functional and working knowledge of computers
• Must pass pre-employment background check and drug screen

Knowledge, Skills and Abilities

• Effective time management and organizational skills
• Detail oriented
• Good mathematical skills
• Effective communication skills both verbal and in writing
• Self-motivated and proactive with ability to multi-task
• Blue print reading and specification interpretation preferred Construction Engineering, Construction Management, Construction Technology, or equivalent experience a plus

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this role, the employee is regularly required to talk, hear, and see. The employee is frequently required to stand, walk, use hands to handle or feel objects, and reach with hands and arms. This role requires frequent lifting of items weighing 5–25 pounds and occasional lifting of up to 50 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

Work Environment

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. This position operates in both a professional office setting and a warehouse environment. The role routinely uses standard office equipment, including computers, phones, photocopiers, filing cabinets, and fax machines. Occasional travel to project sites may be required. Warehouse conditions include proximity to forklifts and other heavy machinery and the use of various tools and hardware. Employees may be subject to frequent heavy lifting and exposure to variable weather conditions, including extreme heat and cold. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this job description are representative of the knowledge, skills, and/or abilities required to fulfill the essential functions of the role. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws.