Project Coordinator

Floor Coverings International; Aurora (CO); On-site; USD 37,000 - 39,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Opportunity for advancement

Training & development

Job summary

Floor Coverings International of Aurora-Denver is hiring a Project Coordinator to manage client projects from sale to final walkthrough. You’ll coordinate scheduling, communicate progress, and ensure customer satisfaction while working closely with skilled installers.

50-75% of time is in the field, with the rest keeping systems tight and docs in order. Growth paths include certification, raises, and potential leadership opportunities within a fast‑growing, franchise-backed team.

Qualifications

• Exceptional customer service mentality and hospitality
• Proactive communicator who over-communicates updates
• Calm under pressure and strong problem-solving skills
• Hands-on construction experience or trades background preferred
• Strong organizational skills and reliable with a valid driver’s license

Responsibilities

• Take care of our customers throughout their project: the intro, scheduling, updates, and the final walkthrough.
• 50-75% of this job is in the field, with clients; remaining time is managing systems and paperwork to keep projects on track.
• Drive to jobsites across the metro to kick off installs, check quality, and close out projects.
• Build and run the plan for each job using our project management system (Monday.com) with 15+ active projects.
• Order and track materials, and coordinate installer crews.
• Support estimating: take field measurements and help build estimates when contractors bring us in as flooring subcontractor.
• Solve problems as they arise and keep everyone in the loop; handle warranty and follow-up service.

Skills

Customer service

Communication

Proactive updates

Problem solving

Hands-on / construction background

Organized

Driver’s license

Job description

Benefits

• Bonus based on performance
• Employee discounts
• Opportunity for advancement
• Training & development

Project Coordinator

Floor Coverings International of Aurora-Denver | A Real Career Path, With the Training Paid For

Before you apply, look us up and read our reviews. With over 60 five-star reviews, the words that come up over and over are communication and care. That's no accident - it's exactly what we hire for.

Start Strong, Grow Far

We’re a locally owned Floor Coverings International franchise serving the Denver-Aurora metro. We bring the flooring showroom to our customers’ homes and manage every project from start to finish. We compete on trust, care, and an experience people tell their neighbors about, and we’re “flooring with a purpose,” giving back to local non‑profits in our community.

We’re hiring a Project Coordinator to run our projects and take care of our customers from the day a job is sold to the final walkthrough. This role is about making customers happy, helping create beautiful homes and projects, solving problems creatively, and being an early part of a fast‑growing company and team. We’re looking for someone who wants to help build a great community business.

What Makes This Role Different

• We invest in you. This role comes with an annual budget for certifications and professional development, so you keep learning and growing on our dime.
• A real growth path, with a timeline. Project Coordinator now, a raise at 90 days, salary opportunities with a company vehicle around 6 months, Project Manager in 12-18 months, and the opportunity to grow into company leadership from there.
• A genuine path toward ownership. There’s a real path to an ownership stake here for the right person, and we’ll walk you through exactly what it looks like when we meet.

What You’ll Do

• Take care of our customers throughout their project: the intro, scheduling, updates, and the final walkthrough.
• 50-75% of this job is in the field, spending time with our clients; the rest is keeping our systems tight (project management system, work orders, paperwork) so nothing slips.
• Drive to jobsites across the metro to kick off installs, check quality, and close out projects. Expect to spend more time with clients than you would anywhere else - that’s the point.
• Build and run the plan for each job using our project management system (Monday.com), juggling 15+ active projects at different stages.
• Order and track materials, and coordinate our installer crews.
• Support our estimating: on jobs where contractors and other partners bring us in as the flooring subcontractor, take field measurements and help build the estimate.
• Solve problems the moment they come up, and keep everyone in the loop.
• Handle warranty and follow‑up service with care.
• Learn flooring products, installation methods, and the trade, with our full support. You’re coordinating skilled installers, and understanding how their work gets done is how you earn their respect and protect our commitment to quality.

Who We’re Looking For

• Amazing customer service, this is #1. You genuinely take care of people. Hospitality experience is a big plus.
• A proactive overcommunicator: you’d rather send one too many updates than leave anyone guessing.
• A natural problem solver who stays calm when something goes sideways.
• Some hands‑on / construction background, and a real willingness to learn. Flooring experience is a plus, but any trades background counts (carpentry, remodeling, roofing, general labor, DIY builds). You’ll be overseeing skilled installers, so learning the ins and outs of the work is critical to this role - and you should be comfortable on a jobsite.
• Organized, reliable, and comfortable with everyday numbers, with a valid driver’s license (you’ll drive to jobsites daily).
• Community‑minded, and eager to earn certifications and grow.

Our Core Values

• Hospitality first: the customer’s experience is the product.
• Overcommunicate, no surprises: everyone stays in the loop, every step.
• Trust and transparency, always.
• Pride in the details and the craft.
• Do the right thing: it’s about getting it right, not about being right.
• Leave our community better than we found it.

Compensation & Path

• $27/hour to start ($28 for exceptional experience), full-time
• Raise to $28.50/hour at 90 days when you hit your ramp goals
• Opportunity to move to a $60,000 salary with benefits, bonus opportunities, and a company vehicle around 6 months (mileage reimbursed until then)
• Monthly phone stipend
• Paid training - an annual budget for certifications and professional development
• Growth path to Project Manager, with the opportunity to grow into company leadership
• A genuine path toward ownership for the right person (we’ll explain it in person)
• Annual franchise convention in Cancun, all expenses paid
• Paid Time Off

Compensation: $27.00 - $28.00 per hour

Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop‑at‑home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service‑minded individual who loves to have fun – we are the company for you!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.