Project Analyst

Lee County Clerk of Court and Comptroller; Fort Myers (FL); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Health care plans

Retirement plans

Paid time off

Wellness program

Public Service Loan Forgiveness

Job summary

Lee County Clerk of Court and Comptroller is seeking a Project Analyst to bridge business needs and technology teams, gathering requirements, assessing feasibility, and translating needs into actionable plans. You will collaborate across departments, develop implementation and testing plans, provide training and documentation, and support post-implementation activities and dashboards.

The ideal candidate has strong communication, analytical thinking, and familiarity with SDLC and BI tools; ITIL

Qualifications

• Associate’s degree in Information Technology or 2 years of IT experience.
• Minimum 2 years of hands-on project support experience.
• Preferred: ITIL v4 certification and technical credentials.
• Strong understanding of SDLC, project management principles, and business analysis methodologies.

Responsibilities

• Conduct product intake analysis, including scope definition, effort estimation, and risk assessments.
• Identify improvements to processes and procedures for better efficiency and system compatibility.
• Gather, document, and manage technical and business requirements using standardized templates.
• Develop implementation and testing plans for new applications and upgrades.
• Provide post-implementation support, including training, user documentation, and knowledge transfer.
• Collaborate with vendors and internal teams to resolve technical issues and ensure seamless project execution.
• Support reporting through dashboards and scorecards.
• Participate in software upgrades, patch rollouts, and project teams.

Skills

Communication

Analytical thinking

Prioritization

Stakeholder management

Team collaboration

Education

Associate's degree in IT

2 years IT experience

Tools

Microsoft Project

Visio

PowerPoint

Office

BI/reporting tools

Job description

We're Hiring: Project Analyst

Why Join Us?

• Make a meaningful impact in your community
• Work with a passionate, mission-driven team
• Enjoy flexible scheduling and professional development opportunities
• Be empowered to innovate and lead digital transformation

About the Role

As a Project Analyst you’ll be the bridge between our customers and technology teams—leading the charge in gathering business requirements, performing feasibility analyses, and translating technical needs into actionable plans. You’ll collaborate across departments and help shape innovative solutions that align with agency strategies and user expectations.

What You’ll Do

• Conduct product intake analysis, including scope definition, effort estimation, and risk assessments
• Identify and recommend improvements to processes and procedures for better efficiency and system compatibility
• Gather, document, and manage technical and business requirements using standardized templates
• Develop implementation and testing plans for new applications and upgrades
• Provide post-implementation support, including training, user documentation, and knowledge transfer
• Collaborate with vendors and internal teams to resolve technical issues and ensure seamless project execution
• Support reporting through dashboards and scorecards
• Participate in software upgrades, patch rollouts, and project teams

What You'll Bring:

• Excellent communication and interpersonal skills
• Strong analytical thinking and attention to detail
• Ability to manage multiple priorities in a dynamic environment
• Proficiency with Microsoft Project, Visio, PowerPoint, Office, and BI/reporting tools
• Ability to write technical documentation and provide end-user training
• A collaborative mindset and a strong sense of ownership

• Associate’s degree in Information Technology or 2 years of IT experience
• Minimum 2 years of hands-on project support experience
• Preferred: ITIL v4 certification and technical credentials
• Strong understanding of SDLC, project management principles, and business analysis methodologies

The Clerk's office offers a competitive benefits package including:

• Superior health care plans with low premiums
• Competitive retirement and pension plans - Florida Retirement System and 457 deferred compensation options
• Generous paid time off, paid holidays, birthday leave, and volunteer time
• Our Wellness Program gives employees incentives, tools, social support, and strategies to adopt and maintain a healthy lifestyle
• We are a qualifying employer for Public Service Loan Forgiveness Program

Applicants must be authorized to work for ANY employer in the U.S. Our organization is unable to sponsor or takeover sponsorship of an employment Visa. Note: Vacancy postings may be closed at any time based on business needs. Applicants who have applied will be notified.