Project Analyst

Lee-County-Clerk-of-Cour; Fort Myers (FL); Presencial; USD 60.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Retirement plans

Paid time off

Wellness program

Public Service Loan Forgiveness

Descripción de la vacante

Lee County Clerk of Court is seeking a Project Analyst to bridge our customers and technology teams, gathering business requirements, performing feasibility analyses, and translating needs into actionable plans that align with agency strategies and user expectations.

You'll define scope, estimate effort, document requirements, develop implementation and testing plans, and provide post-implementation support, including training and user documentation, in a collaborative, mission-driven

Formación

• Associate degree in Information Technology or 2 years IT experience.
• Minimum 2 years of hands-on project support experience.
• Preferred: ITIL v4 certification and technical credentials.
• Strong understanding of SDLC, project management principles and BA methodologies.

Responsabilidades

• Lead product intake analysis, define scope, estimate effort, and assess risks.
• Identify process improvements for efficiency and system compatibility.
• Gather, document, and manage tech and business requirements.
• Develop implementation and testing plans for new apps and upgrades.
• Provide post-implementation support including training and user docs.
• Collaborate with vendors and internal teams to resolve issues.
• Support reporting through dashboards and scorecards.
• Participate in software upgrades and project teams.

Conocimientos

Communication

Analytical thinking

Multitasking

Collaboration

Educación

Associate degree in IT or 2 years IT experience

ITIL v4 certification (preferred)

Herramientas

Microsoft Project

Visio

PowerPoint

Office suite

BI/Reporting tools

Descripción del empleo

We're Hiring: Project Analyst

Why Join Us?

• Make a meaningful impact in your community
• Work with a passionate, mission-driven team
• Enjoy flexible scheduling and professional development opportunities
• Be empowered to innovate and lead digital transformation

About the Role

As a Project Analyst you’ll be the bridge between our customers and technology teams—leading the charge in gathering business requirements, performing feasibility analyses, and translating technical needs into actionable plans. You’ll collaborate across departments and help shape innovative solutions that align with agency strategies and user expectations.

What You’ll Do

• Conduct product intake analysis, including scope definition, effort estimation, and risk assessments
• Identify and recommend improvements to processes and procedures for better efficiency and system compatibility
• Gather, document, and manage technical and business requirements using standardized templates
• Develop implementation and testing plans for new applications and upgrades
• Provide post-implementation support, including training, user documentation, and knowledge transfer
• Collaborate with vendors and internal teams to resolve technical issues and ensure seamless project execution
• Support reporting through dashboards and scorecards
• Participate in software upgrades, patch rollouts, and project teams

What You'll Bring

• Excellent communication and interpersonal skills
• Strong analytical thinking and attention to detail
• Ability to manage multiple priorities in a dynamic environment
• Proficiency with Microsoft Project, Visio, PowerPoint, Office, and BI/reporting tools
• Ability to write technical documentation and provide end-user training
• A collaborative mindset and a strong sense of ownership

Qualifications

• Associate’s degree in Information Technology or 2 years of IT experience
• Minimum 2 years of hands-on project support experience
• Preferred: ITIL v4 certification and technical credentials
• Strong understanding of SDLC, project management principles, and business analysis methodologies

Benefits

The Clerk's office offers a competitive benefits package including:

• Superior health care plans with low premiums
• Competitive retirement and pension plans - Florida Retirement System and 457 deferred compensation options
• Generous paid time off, paid holidays, birthday leave, and volunteer time
• Our Wellness Program gives employees incentives, tools, social support, and strategies to adopt and maintain a healthy lifestyle
• We are a qualifying employer for Public Service Loan Forgiveness Program

Eligibility

Applicants must be authorized to work for ANY employer in the U.S. Our organization is unable to sponsor or takeover sponsorship of an employment Visa.