Programs Specialist - Workforce & Financial Coaching

Goodwill Industries of Central Michigan's Heartland; Battle Creek (MI); On-site; USD 52,000 - 72,000; Full time

Job summary

Goodwill Industries of Central Michigan's Heartland is seeking a Program Services professional to design and deliver participant-centered job development training, both in person and remotely. The role emphasizes promoting financial and employment programs, building referral networks, and assisting participants with resume, job search, and interview skills.

Experience with ETO or similar databases is a plus.

Qualifications

• Bachelor’s degree required.
• Two years of experience in workforce development and/or financial development preferred.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work flexible schedule including occasional nights and weekends.

Responsibilities

• Design, develop and deliver participant-centered job development training in person and remotely.
• Promote financial and job development programs and recruit participants via referral networks.
• Assist participants with resume writing, job search, interviewing, and soft skills.
• Maintain a database of employers for participant placement and report outcomes.
• Coordinate and conduct awareness workshops and collaborate with employers and education institutions.
• Engage with financial services providers to benefit participants and ensure program compliance.

Skills

Analytical thinking

Communication skills

Attention to detail

Initiative and reliability

Customer service

Education

Bachelor’s degree

Tools

Microsoft Office Suite

Google Workspace

Job description

Goodwill Industries of Central Michigan's Heartland is seeking a Program Services professional to design and deliver participant-centered job development training, both in person and remotely. The role emphasizes promoting financial and employment programs, building referral networks, and assisting participants with resume, job search, and interview skills.

Experience with ETO or similar databases is a plus.