WFD Programs Specialist - Financial Development

Goodwill Industries of Central Michigan's Heartland; Battle Creek (MI); On-site; USD 52,000 - 72,000; Full time

Job summary

Goodwill Industries of Central Michigan's Heartland is seeking a Program Services professional to design and deliver participant-centered job development training, both in person and remotely. The role emphasizes promoting financial and employment programs, building referral networks, and assisting participants with resume, job search, and interview skills.

Experience with ETO or similar databases is a plus.

Qualifications

• Bachelor’s degree required.
• Two years of experience in workforce development and/or financial development preferred.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work flexible schedule including occasional nights and weekends.

Responsibilities

• Design, develop and deliver participant-centered job development training in person and remotely.
• Promote financial and job development programs and recruit participants via referral networks.
• Assist participants with resume writing, job search, interviewing, and soft skills.
• Maintain a database of employers for participant placement and report outcomes.
• Coordinate and conduct awareness workshops and collaborate with employers and education institutions.
• Engage with financial services providers to benefit participants and ensure program compliance.

Skills

Analytical thinking

Communication skills

Attention to detail

Initiative and reliability

Customer service

Education

Bachelor’s degree

Tools

Microsoft Office Suite

Google Workspace

Job description

Changing Lives Through the Power of Work

Show Map

• Location 15 Capital Ave NE,Battle Creek, MI, 49017-3551,United States
• Job Category Program Services
• Industry Financial Development, Program Manager, Non-Profit
• Employee Type Exempt - FT
• Required Degree 4 Year Degree
• Manage Others No

Description

• Design, develop and deliver quality participant-centered job development training to individuals and groups, in person and remotely.
• Actively promote financial and job development programs and services and recruit program participants though well-managed referral networks.
• Actively assist participants with employment skills assessments, resume and cover letter writing, job search, interviewing and interpersonal /soft skills needed to secure and maintain gainful employment.
• Maintain an actionable database of employers for participant placement.
• Coordinate and conduct financial and job development program and service awareness workshops, seminars, and other activities.
• Actively work with employees, employers, secondary and postsecondary education institutions, and workforce solutions providers to identify and remove barriers to employment.
• Actively engage employers to establish and maintain productive relationships needed to understand and address workforce needs.
• Assist employers in revising standards which exclude applicants from job opportunities. Demonstrate to the employers the effectiveness and profitability of the chronically unemployed by identifying jobs that GICMH participants could perform.
• Timely and accurate entry, management and reporting of participant case records through utilization of Efforts to Outcomes (ETO) database.
• Design, develop and deliver quality participant-centered financial coaching and competency-based training and education to individuals and groups in person and remotely.
• Continuous improvement in financial development content and delivery.
• Actively engage local financial services providers regarding products on the behalf of participants.
• Represent Goodwill in a professional and dignified manner.
• Work efficiently with team members to support participant success.
• Actively participate in opportunities for professional development.
• Collaborate with and support WFD team members to achieve goals
• Ensure that all practices are compliant with CARF accreditation standards.
• Provide necessary program coverage in absence of VP WFD.
• Perform other duties as assigned.

Requirements

Required Skills/Abilities:

• Strong analytical and problem-solving skills.
• Proficiency with Microsoft Office Products, including Word, Excel, PowerPoint and Outlook, Google products, remote conferencing, and related software.
• Must be able to work a flexible schedule, including occasional nights and weekends.
• Must demonstrate high ethical standards, sound judgment, integrity and the ability to handle confidential and private information in a secure and professional manner.
• Strong initiative, cordiality, punctuality, and dependability.
• Positive, helpful, and professional interpersonal and customer service skills.
• The ability to process information and act independently and take initiative where appropriate.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Demonstrated ability to work independently and within multi-discipline teams.
• Ability to produce highly accurate work.
• Strong knowledge in financial asset building through employment, financial services, and products.
• Experience working with persons with disabilities and other barriers to employment preferred.
• A valid Michigan’s driver’s license with a driving record in compliance with Goodwill of Central Michigan’s Heartland, Inc. insurance carrier requirements. Applicant must have reliable transportation with appropriate insurance coverage.

Education and Experience:

• Bachelor’s degree required – experience may be substituted for education on a case by case basis.
• Two years of work experience in workforce development and/or financial development and/or related experience.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.