Programs Coordinator, Rentals

City of Southlake; Southlake (TX); Presencial; USD 33.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay with benefits

TMRS retirement with 2:1 City match

Texas Driver's License required

Descripción de la vacante

The Programs Coordinator, Rentals at Champions Club, City of Southlake, oversees parties, facility rentals, and special rental opportunities. As the primary on-site contact, you coordinate renters, vendors, staffing, and event setup through completion.

This role drives rental growth, promotes birthday parties and after-hours events, ensures policy compliance, processes deposits, and partners with Guest Services to maintain the schedule. Evening and weekend work is required.

Formación

• High school diploma required.
• Bachelor's degree or equivalent preferred.
• CPRP certification preferred ( CPRP ).

Responsabilidades

• Coordinate and oversee parties, facility rentals, and special rental opportunities.
• Serve as primary on-site contact, manage renter communications, vendors, staffing, and event setup through completion.
• Review and approve rental permits, ensure policy compliance, and manage deposit refunds in coordination with Guest Services.
• Promote birthday parties, facility rentals, and after-hours events to drive rental revenue.

Educación

High school

Bachelor's degree or equivalent

CPRP certification

Descripción del empleo

• Base Pay $23.66 - $23.83 / Hour
• Job Category Parks & Recreation
• Employee Type Full-Time Non-Exempt
• Required Degree High school
• Manage Others No

Description

Do you enjoy seeing someone’s celebration come to life? Do you wake up in the morning and check your to-do list? Then consider an exciting career opportunity at Champions Club, Southlake’s premier Recreation center. We are searching for world-class professionals ready to serve our world-class community.

The City of Southlake is a place where we come together to enrich the quality of life for those who live, work, and play here. We strive to exceed expectations by delivering memorable experiences, world-class services, and a thoughtfully planned, well-maintained City. The Southlake Way inspires us to respectfully deliver excellent services, creating positive and lasting impressions. Learn more about our values here.

What You Will Be Doing:

Our professionals are the most important resource in our service commitment to our customers. We nurture a progressive environment where challenging, empowered, and purposeful work is celebrated.

The Programs Coordinator, Rentals plays a key role in delivering exceptional guest experiences by coordinating and overseeing all aspects of parties, facility rentals, and special rental opportunities at Champions Club. Serving as the primary on-site point of contact, this position ensures rentals are executed seamlessly from initial planning through event completion, including communicating with renters, coordinating vendors and staffing, purchasing supplies, and overseeing event setup and breakdown. The Rentals Coordinator manages daily rental operations by reviewing and approving rental permits, ensuring compliance with facility policies, processing rental deposit refunds, and collaborating with the Guest Services team to maintain the facility usage schedule. In addition to overseeing rental activities, this position is responsible for driving rental growth and achieving established revenue goals by actively promoting birthday parties, facility rentals, after-hours events, and lock-ins. Through strong organization, attention to detail, proactive customer service, and the collection of post-rental evaluations and Net Promoter Score (NPS) surveys, this position continuously enhances rental operations, increases customer satisfaction, and contributes to the overall success of Champions Club and the City's rental programs.

Due to the nature of rentals, this position will require evenings and weekends.

• Competitive pay and exceptional medical, dental, and vision benefits
• Retirement program ( TMRS ) with City matching 2:1
• Possession of, or ability to obtain, a valid Texas Driver’s License.
• Possession of, or ability to obtain, American Red Cross CPR Certification.
• Possession of, or ability to obtain, American Red Cross First Aid and AED Certification.
• Bachelor's degree or equivalent is preferred.
• Certified Park and Recreation Professional CPRP) is preferred.
• Early morning, evening, weekend, and holiday work required.
• You work for thegreater goodof the City and live the values every day.
• Yougraciously servethose who live, work, and play here.
• You are agood stewardof City resources and areempoweredto make decisions aligned with the City's strategy.
• Youanticipatecustomer needs andrelentlessly pursue solutions.
• You takepride in your work. It's your community!
• You arewarm and sincereandlisten with empathy.
• Youownthe experience and make each momentmemorable.