Programmer Analyst III - 530328

The University of Alabama; Tuscaloosa (AL); Hybrid; USD 68,000 - 89,000; Full time

Job summary

The University of Alabama is seeking a Programmer Analyst III to design, develop, support, and code moderate- to high-complexity software and hardware systems that support the administrative function of the University under minimal supervision. This role may include enterprise and highly critical applications, developing processes and web applications, and creating integrations for vendor-supplied systems.

You will work in a team, collaborating with campus departments and customers to

Qualifications

• Master's degree with 2+ years IT programming experience, or Bachelor's with 4+ years IT programming experience, or Associate with 6 years IT experience including 4 years programming, or High school diploma or GED with 8 years IT experience including 4 years programming.
• Experience with relational databases and SQL queries/reports (Oracle, MS SQL, or MySQL).
• Programming knowledge in C#, JavaScript, or SQL.

Responsibilities

• Designs, develops, supports, and codes moderate- to high-complexity software and hardware systems for university administration.
• Develops processes and web applications and creates workflows.
• Installs, customizes, supports, and creates integrations for vendor-supplied software systems.
• Works on a team and collaborates with departments, colleges, and campus customers to troubleshoot and resolve issues.
• Mentors lower-level team members and acts as technical lead on low-to-moderate complexity projects.

Skills

SQL queries

Relational databases

C#

JavaScript

HTML/CSS/JSON

Web development concepts

RESTful APIs

Git versioning

JIRA

Time management

Customer interaction

Troubleshooting

Python scripting

Education

Master's + 2 years IT programming

Bachelor's + 4 years IT programming

Associate's + 6 years IT experience incl. 4 years programming

High school diploma or GED + 8 years IT experience incl. 4 years programming

Tools

Atlassian JIRA

Git versioning

IIS management

Job description

Pay Grade/Pay Range

Minimum: $68,500 - Midpoint: $89,100 (Salaried E11)

Department/Organization

200721 - Enterprise Technology

Normal Work Schedule

Monday - Friday 8:00am to 5:00pm

Note to Applicants

Position is eligible for hybrid work subject to University policy.

Job Summary

The Programmer Analyst III designs, develops, supports, and codes moderate- to high-complexity software and hardware systems to support the administrative function of the University under minimal supervision. This may include enterprise and highly critical applications. Develops processes and web applications. Creates workflows. Installs, customizes, supports, and creates integrations for vendor-supplied software systems. Works on a team and collaborates with specific departments, colleges, and customers around campus. Supports their needs, troubleshooting and resolving issues, and responding to their questions and concerns in a timely manner.

Additional Department Summary

This senior-level position is a part of the Departmental Application Support team, which primarily supports and develops processes within the Technolutions Slate CRM, as well as supporting OnGuard and other access control-related applications.

This team primarily helps to support the following campus partners: Enrollment Management, Graduate School, Office of Teaching Innovation and Digital Education (OTIDE), Capstone Center for Student Success (CCSS), and Security Technologies.

This position is expected to be both the primary and secondary support person for various applications and processes. Additionally, this position is expected to act as a mentor and help train lower-level team members and be the technical lead on projects of low to moderate complexity.

Required Minimum Qualifications

Master's degree and two (2) years of IT programming experience; OR bachelor's degree and four (4) years of IT programming experience; OR associate's degree and six (6) years of IT experience to include four (4) years of IT programming; OR High school diploma or GED and eight (8) years of IT experience to include four (4) years of IT programming.

Skills and Knowledge

High level of experience supporting moderately complex systems and troubleshooting application issues. High level of experience with working with customers, gathering and analyzing requirements. Considerable experience with relational databases and ability writing and analyzing SQL queries and reports; preferably with Oracle, MS SQL, or MySQL; and ability to analyze table data structures and patterns in the data to gain insights. High level of experience with the creation and management of database objects including tables, triggers, indexes, and procedures and processes, including SSIS. Substantial level of programming knowledge and ability, with languages such as C#, JavaScript, or SQL.

Additionally, in order to be successful, the applicant must have: The ability to effectively communicate, both verbally and in writing, and work with customer groups and users of varying degrees of technical ability and understanding. The ability to manage work tasks using Atlassian JIRA tickets and follow through to completion. Have effective time management skills and ability to work on multiple projects simultaneously. Troubleshooting skills to independently learn of, analyze, track, and resolve issues. The ability to implement departmental and critical third-party applications, analyzing installation and configuration documentation, to successfully install and take on support for an application.

Preferred Qualifications

High level of experience supporting or working with higher education and University of Alabama administrative applications and tools, such as Technolutions Slate, or similar CRM product, or OnGuard and access control applications. Base knowledge of managing Windows Server applications, including IIS management and configuration and a base knowledge of Linux commands. Knowledge of web development concepts, including experience with HTML, CSS, XML, JSON, Javascript, MVC concepts, and web accessibility. Experience with other programming concepts and tools including restful APIs; shell, Powershell, and Python scripting; Git versioning; and managing flat file data feeds.

Background Investigation Statement

Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.

Equal Employment Opportunity

The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to any legally protected basis and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. More information is available in the EEOC's Know Your Rights: Workplace discrimination is illegal poster.

The University of Alabama affirms its longstanding commitment to institutional neutrality, free speech, and academic freedom.