Programmer Analyst
University of North Carolina at Wilmington
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Benefits offered by this job
Job summary
University of North Carolina Wilmington is seeking a forms developer and enterprise application support specialist. The role centers on TIMS and Softdocs, designing and supporting electronic forms, workflows, and document management across UNCW.
You will provide technical guidance for enterprise apps and low-code platforms, collaborating with diverse university departments and ITS teams to implement robust business processes and integrations.
Qualifications
- Four (4) years of related professional experience developing, administering, and supporting enterprise applications.
- Experience gathering business requirements, troubleshooting technical issues, and supporting enterprise software applications.
- Experience working collaboratively with technical and non-technical stakeholders.
Responsibilities
- Design, develop, test, document, administer, and support electronic forms, workflows, and document management across UNCW.
- Provide technical liaison between clients, vendors and ITS teams for enterprise systems.
- Support low-code/no-code platforms and related business process solutions.
- Collaborate with university departments to gather requirements and coordinate projects.
Skills
Tools
Job description
At the University of North Carolina Wilmington, we are driven by a clear purpose: to empower student success, advance innovation, and strengthen the communities we serve. Guided by our strategic vision and commitment to excellence, UNCW offers a dynamic and collaborative environment where employees can make meaningful contributions while growing their careers.
Located in coastal North Carolina, UNCW combines the energy of a thriving academic community with the natural beauty of nearby beaches and outdoor spaces. Here, professional opportunity is balanced with an exceptional quality of life-creating a workplace where you can thrive both personally and professionally.
As a member of the Seahawk community, you’ll benefit from a culture that values well-being, lifelong learning, and connection. UNCW offers a competitive and flexible benefits package designed to support your health, financial well-being, and professional growth. From comprehensive health coverage and retirement options to generous paid leave, tuition opportunities within the UNC System, learning and development opportunities, and wellness programs, UNCW is committed to helping you thrive both at work and in your personal life.
Hiring Range Determined based on qualifications and/or experience.
The primary role of this position is to serve as a forms developer and enterprise application support specialist, with primary responsibility for the Technology Inventory Management System (TIMS) and Softdocs. The position is responsible for designing, developing, testing, documenting, administering, and supporting electronic forms, workflows, document management processes, technology inventory processes, code, integrations, and related business process solutions across UNCW.
The position provides technical support for enterprise applications, low-code/no-code solutions, and business process platforms, including Microsoft Power Platform, Microsoft 365, SharePoint, TeamDynamix, DocuSign, Automic Applications Manager, survey applications, emergency notification systems, AI interfaces such as Microsoft Copilot, ERP-related applications, web service APIs, reporting tools, and other applications acquired by the university.
The position works with university departments to gather requirements, may manage or participate in projects, document project plans, and serve as the technical liaison between clients, vendors, and ITS teams.
- Four (4) years of related professional experience developing, administering, and supporting enterprise applications, electronic forms, workflow automation, document management systems, or related business application solutions.
- Experience gathering business requirements, troubleshooting technical issues, and supporting enterprise software applications.
- Experience working collaboratively with technical and non-technical stakeholders.
- Experience working in a higher education environment.
- Experience with IT Service Management (ITSM) systems.
- Experience with project management tools and methodologies.
Information Technology Services is an innovative organization committed to providing a technologically progressive environment for students, faculty and staff. We are dedicated to lead, to collaborate and to support with cost effective services that promote the mission of the University of North Carolina Wilmington. Enterprise Systems Support is a unit of ITS.
Enterprise Systems Support focuses on support for enterprise-level applications including Banner along with other mission-critical applications and systems. Application development, reporting and Web services fall within this service portfolio.
Enterprise Systems Support (ESS) provides:
- Innovative, stable, cost effective and secure technical support and maintenance of enterprise solutions for the university.
- Day to day support for production applications and systems.
- Timely implementation of upgrades and releases.
- Development and analysis to support the operational requirements and mandates for production applications and systems.
The University of North Carolina Wilmington, the state’s coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking.
A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive MBA program structured for working professionals, and the nation’s only bachelor’s degree program focused on coastal engineering.
The university’s efforts to advance research and scholarly activities have earned UNCW the elevated designation of "Doctoral Universities: High Research Activity" institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.
UNCW has been part of the University of North Carolina System since 1969.
UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Required fields are indicated with an asterisk (*).
- * How did you learn of this opportunity with UNCW? (2026)
- UNCW Website
- UNCW LinkedIn Page
- UNCW X Account (formerly Twitter)
- UNCW Employee Referral
- UNCW Instagram Account (UNCW_jobs)
- UNCW Job Alert
- Chronical of Higher Education
- Glassdoor
- Higher Ed Jobs
- Indeed
- Inside Higher Ed
- North Carolina Job Network
- Craigslist
- Career Events/Job Fairs
- Billboards/Marquee
- Other
- * If you selected "Other" to the question above, please explain how you found out about this opportunity. Enter N/A if not applicable.
(Open Ended Question)
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