Programmatic Campaign Success Lead (Unlimited PTO)

Nexxen; New York (NY); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

401(k)

Parental leave

Unlimited vacation

Company-paid holidays

Job summary

Nexxen in New York, NY seeks a Client Success Manager to own relationships and drive satisfaction, retention, and growth through expert campaign management and strategic consulting. You will work across the full product suite, including DSP/SSP and deal infrastructure, guiding clients from kick-off to optimization.

You will use data and market insights to advise on campaigns, enable upsell opportunities, and collaborate with Sales, Ad Operations, and Supply teams to ensure success.

Qualifications

• 2+ years in a client-facing account management or operations role within a DSP, SSP, media agency, or publisher
• Proven track record managing programmatic campaigns across CTV, online video, and/or display
• Experience with PMP deal management, SSP platforms, and programmatic deal troubleshooting
• Strong analytical mindset with the ability to translate data into actionable narratives
• Excellent communication skills, able to explain technical concepts clearly to both clients and internal teams
• Highly organized with proven ability to manage competing priorities in a fast-paced environment
• Proficiency in Excel (pivot tables, large datasets) and PowerPoint
• Familiarity with Salesforce, ad servers, brand safety, and verification platforms

Responsibilities

• Serve as the primary post-sale contact for a portfolio of managed service and programmatic advertiser accounts, building deep, trust-based relationships that drive retention and growth
• Diagnose client needs and develop tailored strategies that generate measurable results and incremental revenue for Nexxen
• Onboard new clients through platform demos, training sessions, and ongoing education on Nexxen's offerings and deal capabilities
• Support quarterly regional growth goals through proactive upsell and cross-sell activity grounded in data and performance insights
• Own end-to-end campaign delivery across managed service and PMP channels; including setup, launch, pacing, optimization, and performance reporting against KPIs
• Manage the full PMP deal lifecycle: deal setup, targeting configuration, implementation best practices, QA, and ongoing troubleshooting
• Execute multi-channel programmatic campaigns across CTV, online video, and display with a focus on precision and performance
• Support audience activation and targeting strategies through Nexxen's Data Management Platform (DMP)
• Maintain accurate campaign records and account documentation in Salesforce and internal systems
• Act as a trusted advisor on Nexxen's DSP/SSP offerings — translating complexity into clear, actionable guidance for clients
• Leverage performance data, market trends, and Nexxen's full product suite to develop proactive campaign recommendations and identify upsell opportunities
• Collaborate cross-functionally to troubleshoot campaign and deal performance, surfacing creative solutions that meet evolving client needs

Skills

Client relationships

Account ownership

Campaign management

PMP deal management

DSP/SSP platforms

Salesforce

Excel

PowerPoint

Tools

Salesforce

Excel

PowerPoint

Ad servers

Job description

Nexxen in New York, NY seeks a Client Success Manager to own relationships and drive satisfaction, retention, and growth through expert campaign management and strategic consulting. You will work across the full product suite, including DSP/SSP and deal infrastructure, guiding clients from kick-off to optimization.

You will use data and market insights to advise on campaigns, enable upsell opportunities, and collaborate with Sales, Ad Operations, and Supply teams to ensure success.