Programmatic Account Manager, Growth

Thetradedesk; Chicago (IL); On-site; USD 56,400 - 103,400; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401k with company match

Disability insurance

Life insurance

Well-being benefits

Tuition reimbursement

Parental leave

Paid vacation (120–160 hours firstyear

Paid holidays

Employee stock purchase plan

Job summary

The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with thousands of employees worldwide. You will manage and grow a roster of key strategic accounts, collaborating with cross-functional teams to drive client success and measurable results.

The role emphasizes data-driven insights, platform expertise, and proactive strategies to help clients hit KPIs while expanding business across multiple verticals.

Qualifications

• 2+ years of consultative, client-facing work in programmatic advertising (TTD experience a plus).
• Strong troubleshooting, analytical and problem-solving abilities.
• Proven track record of growing accounts by building client relationships and proactive strategies.
• Excellent time management and organizational skills across a large account portfolio.
• Willingness to travel up to 25% and collaborate across multiple teams.

Responsibilities

• Manage and grow a roster of key strategic accounts across multiple industry verticals by building strong client relationships and providing strategic recommendations.
• Collaborate with the Trading team to onboard new customers and provide data-driven insights to clients.
• Collaborate with Business Development to identify growth opportunities for current accounts.
• Become an expert on The Trade Desk platform and advise clients on improving campaigns to meet KPIs.
• Provide ongoing training to clients as new features are released.
• Work with Product Management to define features and drive platform enhancements.
• Help build the Client Services practice with training materials and best practices.
• Drive internal process development and knowledge-sharing across Growth Accelerate.

Skills

Client relationship management

Troubleshooting

Analytical thinking

Time management

Cross-functional collaboration

Travel readiness

Growth mindset

Digital advertising

Job description

The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more.
Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The world’s brands and agencies rely on us to reach their customers and grow their businesses responsibly.
The scale of our platform brings unique technical challenges — from processing massive datasets in real time to building systems that operate reliably on a global scale. When you work here, your impact is worldwide. We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another. If you’re driven to solve meaningful challenges, we’d love to meet you.

What you’ll do:

• Manage and grow a roster of key strategic accounts across multiple industry verticals by building strong client relationships, providing strategic recommendations and exceptional client service.
• Collaborate with the Trading team to rapidly onboard new customers and provide data driven insights to clients.
• Collaborate with the Business Development team to identify ways to accelerate growth for current accounts.
• Become an expert on the use and best practices on The Trade Desk platform and offer insights to clients on how to improve campaigns and meet KPIs.
• Provide continual training to clients as new features are added to The Trade Desk.
• Work with Product Management to help define features and drive enhancements to The Trade Desk platform.
• Help build the Client Services practice, by creating training materials, best practices, sales materials and customer facing guides.
• Drive internal process development and knowledge-sharing initiatives across the newly formed Growth Accelerate team, establishing scalable best practices to support rapid growth.

Who you are:

• 2 + years of consultative, client-facing work with programmatic advertising experience preferred (TTD experience a plus)
• Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced start-up environment
• Proven track record of growing accounts by forging a strong relationship with clients, understanding their objectives and recommending proactive strategies
• Effective time management & organization skills – ability to prioritize and meet deadlines across large portfolio of accounts
• Ability to collaborate across multiple teams and internal stakeholders as well as work independently on daily tasks
• Willingness to travel alongside a team up to 25% of the time
• Someone who is looking to grow into more senior level opportunities in the region
• Passion for overall digital advertising, AI & media industry

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

In accordance with various US state laws, the range provided is the Trade Desk's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, and location. All employees may be eligible to become The Trade Desk shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance. The Trade Desk also offers other compensation depending on the role such as variable compensation-based incentives and commissions. Plus, expected benefits for this role include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan and company match, short and long-term disability coverage, basic life insurance, well-being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter, and around 13 paid holidays per year. Employees can also purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan.

The Trade Desk also offers a competitive benefits package.

Note: Interns are not eligible for variable incentive awards such as stock-based compensation, retirement plan, vacation, tuition reimbursement or parental leave

At the Trade Desk, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is

$56,400 — $103,400 USD

As an Equal Opportunity Employer, The Trade Desk is committed to creating an inclusive hiring experience where everyone has the opportunity to thrive.