Programmatic Account Manager

Samba TV; Chicago (IL); On-site; USD 80,000 - 90,000; Full time

Job summary

Samba TV is seeking a Programmatic Account Manager in Chicago who will focus on client growth and satisfaction. The role involves managing client relationships and overseeing campaign execution to deliver value from Samba's audience targeting solutions. The ideal candidate has 3-5 years of experience and strong collaboration skills.

Benefits

Health insurance

Wellness offerings

Retirement savings plan

Paid holidays and time off

Qualifications

• 3-5 years of experience in account management or client services.
• Strong knowledge of audience activation and programmatic buying.
• Experience with agencies and brand-direct clients.

Responsibilities

• Manage relationships with agency and brand direct clients.
• Oversee campaign setup and audience segment delivery.
• Collaborate with Sales on account plans and renewals.

Skills

Client Growth

Retention

Satisfaction

Communication

Problem-Solving

Education

BA/BS with a focus on marketing, business, data

Tools

Salesforce

Jira

Asana

Trello

Excel

Job description

This range is provided by Samba TV. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$80,000.00/yr - $90,000.00/yr

Samba TV tracks streaming and broadcast video across the world with our proprietary data and technology. We are on a mission to fundamentally transform the viewing experience for everyone. Our data enables media companies to connect with audiences for new shows and movies, and enables advertisers to engage viewers and measure reach across all their devices. We have an amazing story with a unique perspective on culture formed by a global footprint of data and AI-driven insights.

As a ProgrammaticAccount Manager at Samba TV, you’ll manage and grow relationships with agency and brand direct clients , ensuring they derive maximum value from Samba’s suite of audience targeting solutions. You’ll work closely with Sales to support key accounts, drive audience activation strategies, and deliver a seamless client experience across the campaign lifecycle. Your efforts will directly impact client satisfaction, retention, and account growth.

Requirements:must live within 50 miles of a Samba Office in NYC, LA, CHI, or SF. Required in office 3 days a week (Tuesday-Thursday) with a possibility of increasing in the future.

Samba TV tracks streaming and broadcast video across the world with our proprietary data and technology. We are on a mission to fundamentally transform the viewing experience for everyone. Our data enables media companies to connect with audiences for new shows and movies, and enables advertisers to engage viewers and measure reach across all their devices. We have an amazing story with a unique perspective on culture formed by a global footprint of data and AI-driven insights.

As a ProgrammaticAccount Manager at Samba TV, you’ll manage and grow relationships with agency and brand direct clients , ensuring they derive maximum value from Samba’s suite of audience targeting solutions. You’ll work closely with Sales to support key accounts, drive audience activation strategies, and deliver a seamless client experience across the campaign lifecycle. Your efforts will directly impact client satisfaction, retention, and account growth.

Requirements:must live within 50 miles of a Samba Office in NYC, LA, CHI, or SF. Required in office 3 days a week (Tuesday-Thursday) with a possibility of increasing in the future.

Requirements:

• Client Growth, Retention & Satisfaction
• Own day-to-day account management for a portfolio of brand direct & agency clients & partners
• Partner with Sales to develop strategic account plans, drive renewals, and identify upsell opportunities
• Ensure clients are effectively activating Samba TV audience and contextual data across all major DSPs, SSPs, DMPs, and Social Platforms
• Build trusted relationships with stakeholders through proactive communication and white-glove service
• Lead business reviews focused on performance, delivery, and expansion opportunities
  

• Campaign & Platform Execution
• Oversee campaign setup and audience segment delivery across SSP and programmatic buying platforms
• Support clients through the full campaign lifecycle: planning, audience building, activation, and QA
• Provide platform education and training on how to request, build, and deploy Samba TV audiences
• Troubleshoot segment delivery issues and coordinate with technical teams to resolve activation challenges
  

• Strategic Partnership & Cross-Functional Collaboration
• Serve as a feedback loop between clients and internal teams to improve ease of activation and audience performance
• Partner with Sales on pre-sale planning, platform demos, and aligning client goals with audience solutions
• Represent Samba’s audience products with subject-matter expertise and a client-centric approach
• Collaborate with Product, Measurement, Revenue Operations, and Finance to deliver enhanced solutions

Who You Are:

• Curious – Always learning, humble when you don’t know something, and eager to improve
• Proactive – You see opportunity in every challenge and work fast to deliver value to clients
• Collaborative – You’re a team player who thrives in a fast-paced, cross-functional environment
  

What you Bring:

• 3–5 years of experience in account management, client services, or programmatic strategy roles
• Deep knowledge of audience activation and programmatic buying across DSPs (e.g., The Trade Desk, DV360, Yahoo DSP)
• Solid working knowledge of DMPs (e.g., LiveRamp, Lotame, Adform) as well as SSPs (e.g., OpenX, Magnite, Freewheel)
• Experience working with agencies and brand-direct clients to deliver audience solutions
• Strong communication and problem-solving skills with a proactive, collaborative approach
• CRM and project management tool proficiency (Salesforce, Jira, Asana, Trello, etc.)
• Strong Excel skills (SUMIFS, INDEX MATCH, pivot tables, VLOOKUP); SQL is a plus
• Deep understanding of the digital advertising and programmatic ecosystem
• BA/BS with a focus on marketing, business, data, or related experience

Samba TV is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact.

Samba TV may collect personal information directly from you, as a job applicant, Samba TV may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law. For further details, please see Samba's Applicant Privacy Policy. For residents of the EU , Samba Inc. is the data controller.

Samba TV expects to offer a base salary between $80,000 - $90,000 USD per year for roles to be performed in New York City or California; actual base salary offered will depend on various factors including but not limited to location, experience, and performance. Base salary is just one component of Samba TV’s total compensation package for employees. Other rewards may include bonuses, short-term incentives and long-term incentives. In addition, Samba provides health insurance, wellness offerings, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO), and other employee benefits.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Technology, Information and Internet

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