Senior Programmatic Account Manager, Chicago

StackAdapt Inc.; Chicago (IL); Remote; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company that empowers digital marketers with innovative advertising solutions. In this dynamic role, you'll leverage your expertise in programmatic media buying to enhance client campaigns and drive exceptional results. Collaborating with cross-functional teams, you will design tailored strategies and ensure client satisfaction through effective communication and analytical insights. With a remote-first approach, this position offers flexibility while prioritizing candidates in Chicago. Be part of a diverse and inclusive team that values creativity and continuous learning, contributing to a culture of excellence and innovation.

Benefits

Highly competitive salary + commission structure

RRSP/401K matching

3 weeks vacation + personal care days

Access to mental health care platform

Health benefits from day one

Work from home reimbursements

Optional WeWork membership

Robust training and onboarding program

Support for personal development initiatives

Awesome parental leave policy

Qualifications

• 6+ years in programmatic media buying and client relationship management.
• Experience with Google Ads and Facebook Ads as a self-serve user.

Responsibilities

• Act as the main contact for clients and design unique campaign strategies.
• Optimize campaigns and provide strategic solutions to meet KPIs.

Skills

Real Time Bidding expertise

Programmatic media buying

Client relationship management

Analytical skills

Communication of technical concepts

Understanding digital advertising trends

Tools

Google Ads

Facebook Ads

StackAdapt DSP

Job description

StackAdapt is a self-serve advertising platform that specializes in multi-channel solutions including native, display, video, connected TV, audio, in-game, and digital out-of-home ads. We empower hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance every day. StackAdapt was founded with a vision to be more than an advertising platform; it’s a hub of innovation, imagination, and creativity.

Reporting to the Manager of Client Services, you’ll play an integral role in post-sales client relationships as it relates to user adoption of the StackAdapt platform, campaign management, client retention, and account expansion opportunities. You’ll work closely with your Account Executives, Client Service support teams, and cross-functional teams to maximize the campaign ROI of our customers. Additionally, this role will allow you to use your RTB/Programmatic media buying experience to optimize campaigns and come up with unique solutions that ensure our clients are satisfied with their campaign performance.

StackAdapt is a Remote First company although we are prioritizing candidates located in Chicago for this role.

What you'll be doing:

• Act as the main point of contact for your portfolio of clients across a wide range of verticals
• Design unique campaign strategies within the StackAdapt platform
• Ensure client campaigns are successful by providing regular reporting on their campaign goals, providing strategic solutions and optimizations to meet identified KPIs
• Set up/traffic advertising campaigns on the StackAdapt DSP, including third party tag implementation and pixel creation/troubleshooting
• Participate in the identification of upselling opportunities and improve services such as the development of tools, procedures, and reports aimed to increase efficiency
• Optimize campaigns and recommend new opportunities by analyzing campaign performance on a regular basis
• Provide Strategic Thought Leadership, acting as a strategic advisor to your clients
• In-person and virtual meetings, presentations, Quarterly Business Reviews, and training/education
• Travel up to 20% of time

What you'll bring to the table:

• 6+ years of experience in Real Time Bidding/programmatic expertise (DSP, Ad Network)
• Experience running Google Ad Words, Facebook Ads or executed through a DSP as a self-serve user
• Proven success in managing client relationships and delivering service excellence
• Focus on retaining accounts and growing revenue
• The ability to grasp and communicate technical concepts and platform-based knowledge
• Familiarity with the latest digital advertising trends and ideas
• Experience working with complex databases is a plus

StackAdapters Enjoy:

• Highly competitive salary + commission structure
• RRSP/401K matching
• 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off
• Access to a comprehensive mental health care platform
• Health benefits from day one of employment
• Work from home reimbursements
• Optional global WeWork membership for those who want a change from their home office
• Robust training and onboarding program
• Coverage and support of personal development initiatives (conferences, courses, etc)
• Access to StackAdapt programmatic courses and certifications to support continuous learning
• An awesome parental leave policy
• A friendly, welcoming, and supportive culture
• Our social and team events!

StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.

About StackAdapt

We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded:

Ad Age Best Places to Work 2024

G2 Top Software and Top Marketing and Advertising Product for 2024

Campaign’s Best Places to Work 2023 for the UK

2024 Best Workplaces for Women and in Canada by Great Place to Work

#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising

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