Program Technician II - Limited Service

State of Vermont; Montpelier (VT); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in Vermont is seeking a dedicated Program Technician II. This role involves supporting the Unemployment Insurance Quality Control Unit by conducting audits and managing quality control programs. The ideal candidate will possess strong organizational skills and a background in auditing or program administration. This limited-service position offers a comprehensive benefits package, including state-paid medical and dental insurance, retirement plans, and tuition reimbursement. Join a team committed to diversity and inclusivity, making a meaningful impact in the community.

Benefits

80% State-paid medical and dental insurance

11 paid holidays

State Paid Family and Medical Leave Insurance

Retirement plans

Tuition Reimbursement

Flexible healthcare and childcare accounts

Low-cost group life insurance

Wellness programs

Eligibility for Public Service Student Loan Forgiveness

Qualifications

• Two years of college coursework or an associate's degree with two years of experience.
• High school diploma with three years of relevant experience.

Responsibilities

• Assist in the administration of quality control review programs.
• Conduct audits and provide clerical support.

Skills

File Management

Organization

Self-Planning

Auditing

Bookkeeping/Payroll

Benefits Program Administration

Microsoft Office

Education

Associate's Degree

High School Diploma

Tools

Microsoft Office

Job description

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Application Deadline Date: 05/27/2025

Department: Labor

Location: Montpelier, VT, US

Position Type: Limited Service

Schedule Type: Full Time

Hourly Rate: $22.49

Overview

The Vermont Department of Labor is seeking a Program Technician II to work in the Unemployment Insurance Quality Control Unit. The Program Technician provides support by assisting in the administration of quality control review programs, including clerical support, assisting investigators with audit assignments, conducting audits, and other tasks as directed by the supervisor.

The unit performs Benefit Accuracy Measurement audits reviewing random samples of paid and denied UI claims. These comprehensive audits ensure payment and denial accuracy, providing valuable data to the US DOL and Vermont DOL. Strong file management, organization, and self-planning skills are essential. Experience in auditing, paralegal work, bookkeeping/payroll, or benefits program administration is advantageous. Proficiency in Microsoft Office or similar software is a plus.

Who May Apply

This position, Program Technician II - Limited Service (Job Requisition #52179), is open to all State employees and external applicants. It is a non-tenured, limited-term position funded for a specific period. For more details, contact [e-mail]. Multiple positions may be filled from this posting. Applications must be submitted online; resumes via email are not accepted.

Work is mainly in an office setting. Occasional travel may be required. Candidates should be adaptable, able to work under tight deadlines and stress, with some evening and weekend hours possible.

Minimum Qualifications

Two years of full-time college coursework or an associate's degree or higher, plus two years of experience at a technical level in program administration (e.g., licensing, records management).

OR

High school diploma or equivalent, plus three years of relevant experience.

OR

One year of experience as a Program Technician I with the State of Vermont.

Total Compensation

As a State employee, you benefit from a comprehensive package including:

• 80% State-paid medical and dental insurance for employees and families
• 11 paid holidays and generous leave
• State Paid Family and Medical Leave Insurance
• Retirement plans: pension and 457(b) deferred compensation
• Tuition Reimbursement
• Flexible healthcare and childcare accounts
• Low-cost group life insurance
• Wellness programs
• Eligibility for Public Service Student Loan Forgiveness

The State values diversity and is committed to an inclusive environment, prohibiting discrimination based on race, gender, age, disability, sexual orientation, gender identity, military service, and other protected statuses. Employment decisions are merit-based, and retaliation is prohibited.