Program Technician II - Limited Service

State of Vermont; Montpelier, Jacksonville (VT, FL); On-site; USD 40,000 - 65,000; Full time

Job summary

Join a forward-thinking state department as a Program Technician II, where you will play a vital role in the Unemployment Insurance Quality Control Unit. This position offers an exciting opportunity to engage in comprehensive audits, ensuring the accuracy of benefit claims. Ideal candidates will have experience in auditing or program administration, complemented by strong organizational skills. Enjoy a supportive work environment with excellent state benefits, including generous leave, medical coverage, and retirement savings plans. If you are detail-oriented and thrive under pressure, this role is perfect for you.

Benefits

80% State Paid Medical Premium

Dental Plan at No Cost

11 Paid Holidays

Generous Leave Plan

Tuition Reimbursement

Flexible Spending Accounts

Low Cost Group Life Insurance

Incentive-based Wellness Program

Retirement Savings Plans

Qualifications

• Two years of college coursework or an associate's degree with two years of experience in program administration.
• High School diploma with three years of experience in program administration.

Responsibilities

• Assist in administering quality control review programs and conducting audits.
• Provide clerical support and assist in audit assignments as directed.

Skills

Auditing

File Management

Organization

Microsoft Office

Program Administration

Education

Associate's Degree

High School Diploma

Job description

Overview

The Vermont Department of Labor posting is seeking a Program Technician II to work in the Unemployment Insurance Quality Control Unit. The Program Technician provides support to the Quality Control Unit by assisting in the administration of quality control review programs, which includes clerical support, assisting in other investigators audit assignments, conducting assigned audit assignments and other support work as directed by the Quality Control Unit Supervisor.

The unit performs Benefit Accuracy Measurement audits which review random samples of paid and denied claims for UI benefits. These BAM reviews are comprehensive comparative audits which examine all aspects of the claim to ensure accuracy of payment and denials, and the results are instrumental in providing important information to the US DOL and the Vermont DOL on UI program accuracy. BAM audits require strong file management, organization, and self-planning skills. If you have any auditing, paralegal, bookkeeping/payroll experience and/or any experience in benefits program administration, this could be a great fit for you! Proficiency in Microsoft Office software (or comparable) is strong plus!

Who May Apply

This position, Program Technician II - Limited Service (Job Requisition #52179), is open to all State employees and external applicants. It is a Limited Service position, which is non-tenured and authorized for a specific period of time. Limited Service positions are established for specially funded projects or programs.



If you would like more information about the duration of this position or other details, please [e-mail].

Please note that multiple positions in the same work location may be filled from this job posting.

Resumes will not be accepted via e-mail. You must apply online to be considered.

Environmental Factors

Duties are performed predominately in an office setting. Private means of travel should be available for occasional travel when appropriate. Incumbents must be adaptable and able to work within tight time limits and under considerable stress. Some evening and weekend duty may be necessary.

Minimum Qualifications

Two years or more of full-time college coursework OR an associate's degree or higher AND two (2) years or more of experience at or above a technical level in program administration (such as administering components of a licensing and certification program, or records management).

OR

High School diploma or equivalent AND three (3) years or more of experience at or above a technical level in program administration (such as administering components of a licensing and certification program, or records management).

OR

One (1) year or more of experience as a Program Technician I with the State of Vermont.

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium and a dental plan at no cost for employees and their families


• Work/Life balance: 11 paid holidays each year and a generous leave plan


• State Paid Family and Medical Leave Insurance (FMLI)


• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan


• Tuition Reimbursement


• Flexible spending healthcare and childcare reimbursement accounts


• Low cost group life insurance


• Incentive-based Wellness Program


• Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.