Program Support Technician

Vcu Rrtc; Richmond (VA); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Comprehensive health benefits

Paid annual and holiday leave

Generous tuition benefits

Retirement planning and savings options

Employee discounts

Career development opportunities

Job summary

Vcu Rrtc in Richmond, Virginia is looking for an Assistant HS 1 to provide administrative support ensuring students receive high-quality care. Responsibilities include educating students on appointment systems and assisting with registration.

The successful candidate will possess medical business office skills, excellent customer service abilities, and the capacity to work in a diverse environment. Full-time staff benefits include comprehensive health packages and career advancement opportunities.

Qualifications

• Skills in patient and clinician management, and medical records management.
• Professional customer service experience.
• Demonstrated ability to foster respect and professionalism.

Responsibilities

• Provide administrative support for patient appointments.
• Educate students about the appointment system.
• Assist in student registration and ensure accurate information.

Skills

Medical business office skills

Customer service

Basic bookkeeping

Ability to work in a diverse environment

Job description

Advertising Summary

Mission of University Student Health Services is to provide quality outpatient medical care and public health services, which includes health education programming that empowers students to become full participants in their health care.

Unit

Student Affairs (Vice Provost) MBU

Department

Student Health

Duties & Responsibilities

Typical Duties

• Provides administrative support to ensure that patients are seen promptly.
• Educate the students on Student Health’s appointment system.
• Assist students with registration to ensure that demographic information is accurate and current and the necessary paperwork is complete prior to their appointment.
• Communicates any necessary needs for change to the supervisor to ensure that students are receiving a high level of care.
• Processes necessary fees for the students and communicates the acceptable payment options or payment arrangements if needed.

Qualifications

Minimum Qualifications

• Medical business office skills such as patient and clinician management, medical records management, and fiscal operations are necessary.
• Working knowledge of basic bookkeeping is necessary.
• Excellent professional customer service is a must.
• Ability to work in a diverse environment is required.
• Demonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU.

Salary Range

40,000

Benefits

All full-time university staff are eligible for VCU’s robust benefits package that includes comprehensive health benefits, paid annual and holiday leave, generous tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more.

FLSA Exemption Status

Non-Exempt

Hours per Week

40

Restricted Position

No

ORP Eligible

No

Flexible Work Arrangement

Fully Onsite

University Job Title

22021N - Assistant HS 1

State Role Code

19013

Contact Information

Contact Name: Chifawn Taylor

Contact Email: [e-mail]