Program Support Technician

Virginia Tech; Blacksburg (VA); Presencial; USD 44.000 - 54.000; Jornada completa

Descripción de la vacante

Virginia Tech in Blacksburg seeks a Program Support Technician to serve as the first point of contact for two program areas in the Civil and Environmental Engineering department. You will greet students and visitors, assist with travel arrangements, and support faculty on committees.

This regular role handles wage payroll, new hire paperwork, time entry in Banner, and ordering through HokieMart and Purchasing Card while maintaining key logs and answering the main office line.

Formación

• Administrative support experience in an academic or professional office environment.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Ability to thrive in a fast-paced environment and manage multiple priorities.
• Proficiency with Microsoft Office suite.

Responsabilidades

• Greet and assist students and visitors.
• Assist faculty and students with travel arrangements.
• Issue keys and maintain key log.
• Support faculty work on committees and paperwork for international visiting scholars.
• Place, track, and receive HokieMart and Purchasing Card orders.
• Monitor and answer the main office phone.
• Manage wage payroll including hiring wage employees and emergency hires.
• Complete new hire paperwork including I-9s; manage Banner Time Entry; bi-monthly wage reconciliations.

Conocimientos

Administrative support

Independence

Communication skills

Multitasking

Microsoft Office

Herramientas

Hokie Mart

Banner

Banner Time Entry

Emburse

Micro Strategy

DEPART

Microsoft Office

Descripción del empleo

Job Description

The Program Support Technician serves as first point of contact for two program areas in the department of Civil and Environmental Engineering and manages all wage payroll needs. The assigned program areas are the Transportation Infrastructure and Systems Engineering (TISE) and the Land Development Design Industry (LDDI). Job responsibilities include but are not limited to: greet and assists students and visitors; assist faculty and students with travel arrangements; issue keys and maintain key log; support faculty work on committees; assist faculty with paperwork and tracking of international visiting scholar; place, track, and receive HokieMart and Purchasing Card orders; monitor and answer the main office phone. Manage wage payroll by hiring all wage employees including emergency hires and student wage. Complete new hire paperwork including I9s, manage Banner Time Entry and complete bi-monthly wage reconciliations.

Required Qualifications

Administrative support experience in an academic or professional office environment; Demonstrated ability to ability to work independently and as part of a team; Work history that would exhibit strong communication and interpersonal skills; Proven ability to thrive in a fast-paced environment and to effectively manage multiple priorities; Proficiency with Microsoft Office suite.

Preferred Qualifications

Considerable experience in an academic office environment or education/training in related field; Knowledge of VT policies, procedures, and systems such as Hokie Mart, Banner, Banner Time Entry, Emburse, Micro Strategy Reporting, and DEPART.

Pay Band

3

Overtime Status

Non-Exempt: Eligible for overtime

Appointment Type

Regular

Salary Information

Starting at $49,000 and is commensurate with relevant experience

Hours per week

40

Review Date

11/16/2026

Additional Information

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its motto,Ut Prosim(That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is aninclusive communitydedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eightundergraduate colleges, a school of medicine, a veterinary medicinecollege,Graduate School,andHonors College.The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerousExtension officesandresearch institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact Stephanie Hedrickat [e-mail] during regular business hours at least 10 business days prior to the event.