Program Support Tech Sr (Reports Monitor): DOC Headquarters #00947

Commonwealth of VA Careers; Richmond (VA); Hybrid; USD 41,000 - 58,000; Full time

Job summary

Commonwealth of VA Careers is seeking a Program Support Tech Sr (Reports Monitor) for the DOC Headquarters. The role monitors ICOTS notifications and reports to meet deadlines and audit standards, while supporting the Interstate Compact Unit and related agencies.

Requires knowledge of the criminal justice system, strong written and oral communication, and proficiency with Microsoft Office. Telework eligibility is noted and the position emphasizes record management and public assistance.

Qualifications

• Working knowledge of the criminal justice system.
• Ability to interpret and understand file materials and legal documents.
• Ability to communicate effectively both orally and in writing.
• Ability to meet strict deadlines, perform detail-oriented work, and use computer and web-based applications.
• Proficient in Microsoft Office including Outlook, Word, and Excel.

Responsibilities

• Monitor ICOTS notifications and other reports to ensure deadlines are met and audit standards are maintained.
• Provide support for the Interstate Compact Unit.
• Perform work requiring independent examination and management of records relevant to Interstate Compact issues.
• Assist Interstate Compact personnel, law enforcement agencies, institutions and Probation/Parole officials as well as the general public.

Skills

Criminal justice knowledge

Oral and written communication

Deadline-driven

Computer proficiency

Microsoft Office (Outlook, Word, Excel

Tools

ICOTS

VirginiaCORIS

Microsoft Office Suite

Job description

Title: Program Support Tech Sr (Reports Monitor): DOC Headquarters #00947

State Role Title:Admin and Office Spec III

Hiring Range: $41,160.00-$58,429.00

Pay Band: 3

Agency: Dept of Corr - Central Admin

Location:DOC Headquarters

Agency Website:www.vadoc.virginia.gov

Recruitment Type: State Employee Only - E

Job Duties

Works closely with unit and field officers and other staff to monitor ICOTS notifications and other reports to ensure deadlines are met and audit standards are maintained. Provides support for the Interstate Compact Unit. Performs work requiring independent examination and management of records relevant to Interstate Compact issues. Provides assistance to Interstate Compact personnel, law enforcement agencies, institution and Probation/Parole officials as well as the general public. This position is telework- eligible. This is not a VALORs-eligible position.

Minimum Qualifications

Working knowledge of the criminal justice system. Demonstrated ability to interpret and understand file materials and legal documents. Demonstrated ability to communicate effectively both orally and in writing. Demonstrated ability to meet strict deadlines, perform detail-oriented work, and function effectively and efficiently using a computer and web-based applications. Demonstrated skill in the use of Microsoft Office to include Outlook, Word, and Excel.

Additional Considerations

Experience working in VirginiaCORIS and the Interstate Compact Offender Tracking System (ICOTS).

Special Instructions

If selected as a finalist with the VADOC, candidates can expect the following:

• Background Investigation Requirements: All applicants are subject to a background investigation. Investigations may include fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; and other checks based on the position.
• Drug Testing Requirements: Applicants applying to a designated safety sensitive position are subject to a pre-employment drug screen. Marijuana use is prohibited for positions that require possession of a firearm or a Commercial Driver’s License in the performance of official duties such as Corrections Officers, Probation Officers, Tractor Trailer Drivers and others.
• Application Requirements: Application and/or résumé for this position are only accepted electronically through the Commonwealth of Virginia’s Electronic Recruitment System. All applications should be submitted by 11:55pm on the closing date for the position. Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. The decision to interview an applicant is based solely on the information received for this position from the electronic application and/or résumé.
• Layoff Preferences: Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of VA employees only) MUST attach these forms when submitting their state application and/or résumé.
• VADOC is an EEO employer and is committed to supporting workforce diversity, equitable opportunities and inclusivity. Reasonable accommodations are available upon request.
• VADOC values our Veterans and encourages all to apply and receive preference in the hiring process. AmeriCorps, Peace Corps, and other nation service alumni are also encouraged to apply. Click here for more information: Virginia Values Veterans (V3) Program - Virginia Department of Veterans Services.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Contact Information

Name: Human Resources

Phone: [phone]

Email: EMAILED APPLICATIONS/RÉSUMÉS / WILL NOT BE ACCEPTED FOR THIS POSITION

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.