Program Support Tech (Education Department) : Bland Correctional Center #ED010

Virginia Department of Corrections; Virginia (MN); On-site; USD 39,000 - 55,000; Full time

Job summary

Virginia Department of Corrections is seeking a Program Support Tech at Bland Correctional Center to provide administrative and programmatic support to the department and unit. You will update records, maintain files, and handle automated databases while assisting staff and visitors.

The position requires strong MS Office skills, data entry, and the ability to prioritize tasks and communicate clearly. Applicants must meet minimum qualifications and complete electronic applications by the

Qualifications

• Research and analyze data to prepare routine reports.
• Proficient in Microsoft Word and Excel.
• Experience inputting data into automated databases.
• Strong communication and customer service in a professional office setting.

Responsibilities

• Provide administrative and programmatic support to the department and unit.
• Update and maintain records, files, and automated databases.
• Prepare copies of documentation, maintain files, and email documentation.
• Answer telephone calls and assist customers and staff.

Skills

Data analysis

Microsoft Word

Microsoft Excel

Data entry

Customer service

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Outlook

Access

Publisher

Job description

Title: Program Support Tech (Education Department) : Bland Correctional Center #ED010

State Role Title:Admin and Office Spec III

Hiring Range: $38,807.00 - $54,617.00

Pay Band: 3

Agency: Dept of Corr - Central Admin

Location:Bland Correctional Center

Agency Website:www.vadoc.virginia.gov

Recruitment Type: General Public - G

Job Duties

Provides administrative and programmatic support to the department in support of the unit and agency mission. Updates and maintains records, files, and automated databases. Prepares copies of relevant documentation, maintains files, emails documentation and answers telephone calls.

Minimum Qualifications

Demonstrated ability to research and analyze data in order to reach logical conclusions and prepare routine reports. Demonstrated skill in the use of Microsoft Office to include Word and Excel to accomplish office support requirements. Demonstrated skill in inputting data into an automated database other than Microsoft Office. Ability to prioritize work, meet deadlines and complete tasks in a timely manner. Ability to communicate effectively (both oral and written) with customers, employees, and other individuals to answer questions, disseminate or explain information in a courteous manner. Considerable recent experience providing customer service and administrative support to include word processing, filing and other related duties in a professional office setting. Demonstrated ability to set up and maintain automated and manual filing systems.

Additional Considerations

Knowledge of State Procurement and Electronic Virginia (eVa). Skill in the use of Outlook, Access, and Publisher. Recent experience providing customer service and administrative support in a professional office setting. Recent experience using office equipment (i.e., computers, printers, copier, and fax machine).

Special Instructions

If selected as a finalist with the VADOC, candidates can expect the following:

Background Investigation Requirements: All applicants are subject to a background investigation. Investigations may include fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; and other checks based on the position.

Drug Testing Requirements: Applicants applying to a designated safety sensitive position are subject to a pre-employment drug screen. Marijuana use is prohibited for positions that require possession of a firearm or a Commercial Driver’s License in the performance of official duties such as Corrections Officers, Probation Officers, Tractor Trailer Drivers and others.

Application Requirements: Application and/or résumé for this position are only accepted electronically through the Commonwealth of Virginia’s Electronic Recruitment System. All applications should be submitted by 11:55pm on the closing date for the position. Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. The decision to interview an applicant is based solely on the information received for this position from the electronic application and/or résumé.

Layoff Preferences: Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of VA employees only) MUST attach these forms when submitting their state application and/or résumé.

VADOC is an EEO employer and is committed to supporting workforce diversity, equitable opportunities and inclusivity. Reasonable accommodations are available upon request.

VADOC values our Veterans and encourages all to apply and receive preference in the hiring process. AmeriCorps, Peace Corps, and other nation service alumni are also encouraged to apply.

Virginia Values Veterans (V3) Program - Virginia Department of Veterans Services.

Contact Information

Name: Human Resources

Phone: [phone]

Email: EMAILED APPLICATIONS/RÉSUMÉS / WILL NOT BE ACCEPTED FOR THIS POSITION

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.